Question 1

Does Viagogo pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Viagogo employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Viagogo. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Viagogo?

Accepted Answer

55% of Viagogo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Viagogo 3.3 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Viagogo?

Accepted Answer

Customer Service Representative (77), Seller Support Associate (16), Seller Support (10), Seller Support Representative (10), Customer Service (7), Software Engineer (7), Team Leader (6), Customer Service Agent (4), Customer Service Representative (CSR) (4), Operations (4), Customer Care (3), Customer Facing (3), Customer Service Advisor (3), Customer Service Associate (3), Manager (3)

Question 4

What are the pros of working at Viagogo according to real employee reviews?

Accepted Answer

"Great colleagues and friend." ((in 27 reviews)); "Learning new skills, entry level hires are nice people" ((in 22 reviews)); "Great team and very social" ((in 12 reviews)); "Good office snacks and some nice co" ((in 10 reviews)); "Work from home is a good benefit" ((in 10 reviews))

Question 5

What are the cons of working at Viagogo according to real employee reviews?

Accepted Answer

"Management is bad." ((in 35 reviews)); "Salaries can be comically low." ((in 20 reviews)); "no benefits" ((in 13 reviews)); "Managers do not take accountability for the decisions they pass onto reps to give to customers as per company policy." ((in 10 reviews)); "Then the following week we had sit through the same training again for 2 days before we learned something new." ((in 10 reviews))

Question 6

What are employees saying about Viagogo redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Viagogo redundancy and their outlook for job security at Viagogo in 2026.

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