Vicasso Reviews

3.1

53% would recommend to a friend

(46 total reviews)

Chad Meyer

73% approve of CEO

51% positive business outlook

Vicasso has an employee rating of 3.1 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vicasso employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
1.0
25 Oct 2022
Recommend
CEO approval
Business outlook

Pros

That I found out how bad this company was to work for early on in my tenure, and was able to quickly pivot into another Role shortly thereafter. That I was able to help other people impacted by the terrible decisions made at this company.

Cons

About a month into my tenure, accounting irregularities were identified by the leadership team, and layoffs were announced. These accounting irregularities were not verified by an independent, third-party accounting firm. The decision to make these layoffs came when the business impacted was supposed to be showing steady growth YOY, but were told that they were severely in the red. This company is run by a Founder and Leadership team who is incompetent at best, and heartless at worst. Vicasso leadership showed no empathy or basic human decency for their impacted employees during the transition. Layoffs happen, and while they’re terrible, there’s a human element for how to handle them. None of that was observed by Vicasso. At an all-staff meeting to communicate the announcement, this was the second topic, with the first being a discussion of how a recent trade show went and some of the outcomes from it. Employees subject to the layoff were forced to sit through a PowerPoint deck of photos about how the company did at the trade show and messaging they shared at the conference. After the announcement was made to all-staff, the call abruptly ended and all impacted employees were instructed to join a different line. No severance is being offered to anyone impacted by the layoff. Post layoff announcement messaging included lack of communication to customers for almost two weeks, and no information for employees such as how to return equipment, etc. No severance was given to impacted employees, and it is still up in the air as to whether earned bonuses will be paid out. Customers were left in the lurch, with no explanation other then "I'm sorry..." for how we could help them moving forward. If you are considering a career opportunity here, please consider the leadership team’s hubris and way they treat their employees. I can only hope that this review gives you pause for considering a career with a company that has no cause for concern over how they impact employee’s lives, their families, and their careers.

1.0
21 Oct 2022

Run!

Recommend
CEO approval
Business outlook

Pros

Some of the best people you will ever work with. Outside of leadership, the employees are truly a group of smart, innovative and caring people.

Cons

The owner is unpredictable and lacks emotional intelligence. Leadership is incapable and cowers to the owner's demands.

1.0
27 Oct 2022

This place could have been great

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This place had all the makings of a truly unique place to work with incredibly bright people who cared about your success, were open to new ideas, and challenged you to grow—albeit sometimes slow moving—and a flexible work/life structure that exceeded expectations. This, by far, has been the greatest group of human beings I've ever worked with. I’m appreciative of all the people I’ve had the honor of working with, learning from, and growing professionally throughout my time there. But let's get into it..

Cons

After about three years of withdrawing from day-to-day operations, and months of being removed as the public face of the company for disparaging comments made on social media, the owner came back in early fall with a vengeance and recklessly shut down the entire Professional Services division without so much as an outline of a go-forward plan. If this sounds shocking, it is, but surprising? Not so much. Despite attracting some of the best talent in the Salesforce ecosystem with Fundamentals and values, the owner could never truly live up to them. He has had to be 'handled' on numerous occasions throughout my tenure for his rash decision making. There are templates for handling layoffs, but seemingly knowing better or simply not caring, any attempt from leadership to steer the ship back on course was thwarted. Basic answers to questions on when, why, and how were met with a bunch of “I don’t knows” from the owner. It took more than two weeks to hear whether the team was getting severance (they weren’t, because it would ‘be unfair to the Apps team’—with later answers being that the team should have been thankful they weren’t let go during the pandemic). Even more time passed before there was any clear guidance as to addressing clients, many of whom had been working with Vicasso for years, some even a decade plus. Executive Leadership was cut off at the knees and not allowed to provide any answers to how to address the situation and the livelihoods of half the staff. And senior leadership was given no direction in addressing how the rest of the company would be moving forward other than, “we’re focusing on apps now.” Zero vision. Zero strategy. But it wasn’t always this way. CEO and former COO was the future this place deserved and supported a culture some companies only dream of having. During the pandemic, leadership was diligent in delivering timely updates and completely transparent. The CEO took care to share with the team where the company was financially and what we needed to do to get back to profitability. I never once worried that things were in bad shape when Felisa was running things. We all banded together and got it done. The precedent on how to handle tough news was there. As long as the founder is back running the show and the executive team is muzzled, there is no world where this is a stable place to work or grow a career.

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Glassdoor has 47 Vicasso reviews submitted anonymously by Vicasso employees. Read employee reviews and ratings on Glassdoor to decide if Vicasso is right for you.