Does Virgin Atlantic pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Atlantic employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Virgin Atlantic. This rating has been stable over the past 12 months.

How satisfied are employees working at Virgin Atlantic?

53% of Virgin Atlantic employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Atlantic 3.0 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Atlantic?

Cabin Crew (264) , Cabin Crew Member (28) , Manager (26) , Cabin Service Supervisor (23) , Customer Service Representative (18) , Personal Holiday Advisor (15) , Project Manager (14) , Analyst (13) , Sales Consultant (13) , Flight Attendant (12) , Customer Service Advisor (10) , Flight Service Manager (10) , Sales Advisor (10) , Airline Pilot (8) , Customer Service (8)

What are the pros of working at Virgin Atlantic according to real employee reviews?

"Great people and gained many transferable skills" ((in 96 reviews)); "Great benefits and progression potential" ((in 88 reviews)); "Great culture and a genuine togetherness to succeed" ((in 39 reviews)); "Colleagues were great" ((in 34 reviews)); "Great travel benefits" ((in 29 reviews))

What are the cons of working at Virgin Atlantic according to real employee reviews?

"Low pay and don't usually work with same people multiple times" ((in 83 reviews)); "Very busy and long hours" ((in 39 reviews)); "Relatively poor salary and no bonus'" ((in 37 reviews)); "Awful managers." ((in 31 reviews)); "Away from home often and no work life balance" ((in 18 reviews))

What are employees saying about Virgin Atlantic redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Virgin Atlantic redundancy and their outlook for job security at Virgin Atlantic in 2026.

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Virgin Atlantic

Part of Virgin

Virgin Atlantic Reviews

Compare reviews

3.3

53% would recommend to a friend

(1,142 total reviews)

Corneel Koster

100% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.4

Culture and values

3.3

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Virgin Atlantic has an employee rating of 3.3 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Atlantic employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

1K reviews

2.0

20 Nov 2017

Cabin Crew

Cabin crew

Recommend

CEO approval

Business outlook

Pros

The crew all worked together as a team and everyone was treated the same, great atmosphere onboard. Good perks if you like to travel. Great destinations. Flexibility in swapping shifts after your probation.

Cons

Management was all over the place I did not know whom my manager was for a good few months while working there. Pay rate was not the best. Negativity

3.0

17 Jul 2016

Once great, now a fading star.

Cabin crew

Recommend

CEO approval

Business outlook

Pros

Having worked at Virgin Atlantic for almost 10 years as Cabin Crew, I'd have to say the lifestyle it provides would be a huge pro - getting to see the world, occasionally lots of time off and very occasionally a long layover somewhere nice. A reasonable pension scheme and a once great private medical scheme. The staff travel benefits are good, IF, you get on the flight though the flight loads can wildly change, especially since the joint venture with Delta. Mostly great crew to work alongside.

Cons

I decided to leave Virgin Atlantic for many reasons, but mostly because I felt undervalued and ignored by cabin crew management. I wasn't called once by my last crew manager (who line managed me for 8 years), and I wasn't even offered an exit interview, let alone a thank you and/or goodbye. The recent business changes (reduction in crew complement and service amendments) were to the detriment of employee engagement and customer expectation and as I left I'd never known such a once happy company to feel so sad, angry and depressed. I've always taken pride in my career at Virgin, but I could no longer take up the slack in the shortfall of customer service provided by the company. A mass exodus of staff speaks volumes and I'd be wary of offering advice to friends or family considering a career at Virgin Atlantic.

1.0

16 Dec 2016

Shocking

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Prestige of working for Virgin but....

Cons

Scratch the surface and Branson had better business practice on his market stall back at the beginning.

Virgin Atlantic Response

Thank you for taking the time to post your review. I am very sorry to read that you feel this way about our organisation and management team. I would welcome the opportunity to sit down with you and discuss your comments further in order to better understand why you feel this way. Please feel free to contact me directly if you would like to arrange a meeting.

Viewing 1 - 3 of 1,142 Reviews

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