Does Virgin Media pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Media employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Virgin Media. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Virgin Media?

63% of Virgin Media employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Media 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Virgin Media?

Customer Service Representative (102) , Field Service Technician (57) , Sales Executive (56) , Field Sales Representative (43) , Field Technician (41) , Manager (40) , Project Manager (39) , Sales Associate (38) , Customer Service (36) , Sales Representative (36) , Sales (33) , Customer Service Advisor (31) , Field Engineer (25) , Engineer (24) , Account Manager (21)

What are the pros of working at Virgin Media according to real employee reviews?

"Benefits are good and stable" ((in 197 reviews)); "Challenging at times and meet great people." ((in 159 reviews)); "Good pay and OT" ((in 109 reviews)); "Great culture and fun to be there at the beginning" ((in 93 reviews)); "Most of the team is great" ((in 56 reviews))

What are the cons of working at Virgin Media according to real employee reviews?

"Poor Management and processes dont make sense" ((in 126 reviews)); "3 years as salary is low and increases insignificant." ((in 66 reviews)); "Long hours and also work weekends" ((in 58 reviews)); "Company is great but my only bad experiences were with poor managers" ((in 46 reviews)); "HR non existent & afraid of senior management." ((in 29 reviews))

What are employees saying about Virgin Media redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Virgin Media redundancy and their outlook for job security at Virgin Media in 2026.

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Virgin Media

Virgin Media Reviews

3.5

63% would recommend to a friend

(2,332 total reviews)

Lutz Schüler

60% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,332 reviews)

Virgin Media has an employee rating of 3.5 out of 5 stars, based on 2,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Media employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

5.0

25 Mar 2024

Good working experience

Senior software engineer

Recommend

CEO approval

Business outlook

Pros

Working culture of the company is good

Cons

Nothing as noticeable is there as for me

4.0

4 Aug 2023

nice

Software engineer

Recommend

CEO approval

Business outlook

Pros

nice working env and good teammate

Cons

toxic management and not even care of team

3.0

21 Jul 2022

Poor Management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Standard pay dependant on your role. Benefits are ok.

Cons

Management is very poor especially at higher levels.

Viewing 1 - 3 of 2,332 Reviews

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Jobs at Virgin Media

Retail Advisor, 16hrs, Ballymena

Ballymena, Northern Ireland

£13 - £13 /hr

(Employer provided)

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Field Sales Representative

Field Sales Representative

Field Technician - Northampton

Field Sales Representative