3mo
Thank you for taking the time to share your perspective. We’re sorry to hear that your experience did not reflect the collaborative and respectful environment we work hard to maintain.
We take feedback seriously, especially when it reflects concerns about leadership, culture, and trust. We strive to build a collaborative and respectful environment where experience, talent, and diverse backgrounds are valued at every level.
At our London office, we have a diverse, experienced leadership team, and we are committed to continuous development and improvement in both design excellence and our support for our people.
While individual experiences can vary, we do not recognise the characterisation you describe. We regularly evaluate our practices and encourage open dialogue to ensure concerns are addressed constructively, actively working to strengthen transparency and teamwork.
If you are open to it, we would welcome the opportunity to better understand your perspective. You indicate you are still employed. Please feel free to reach out to Sandra Whipp, Jo Phillips, or any member of our HR team directly to address your concerns confidentially.
We remain focused on fostering a culture of trust and professionalism, where people can do their best work and grow their careers.
