Waitrose Reviews

3.8

66% would recommend to a friend

(8,731 total reviews)
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Jason Tarry

73% approve of CEO

46% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

9K reviews
4.0
31 Mar 2025

Pretty decent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Chilled working on hospitality, good money, easy shift

Cons

Rude management and bad communictkon

4.0
29 Oct 2017

Cashier

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Able to block some shifts

Cons

Given on the job training

1.0
16 Jan 2017

Shocking

Recommend
CEO approval
Business outlook

Pros

You can get out

Cons

Management bully. Management brainwashed. Partners are not looked after at all. All about profits. Bank holidays worked and not paid back They refuse your leave and then you lose it because you haven't taken it within 30 days. Work is expected outside your normal hours at no pay. IE Training is in your time Not theirs at no pay. You're expected to be flexible like a rubber band but don't expect flexibility back. This is the new MODERN Waitrose. Holidays will be refused all the time when you have to try and book all SIX of your weeks over a year in advance. If you then want one day off for a funeral or wedding they have you over a barrel. Contracted hours are a joke and you're expected to be on call for the company at all times. Woe betide if you go sick. Nobody else can call in for you even if you're dying you have to call in yourself and explain you're symptoms. Even then they call you back every 12 hours to see if you have recovered. The general public think this is a good company to work for, but believe me it's not any more. It may well have been 5 years ago but now it is just a money making machine that doesn't give a jot about the shop worker. Do not work for this company, shocking wages and very soon even the bonus will be taken away and put towards company profits. Oh and finally they have this thing called partner voice whereby your opinions can be heard. The people they select to sit on these councils have already been brainwashed into thinking like managers so there's no hope there either.

Viewing 1 - 3 of 8,731 Reviews

Glassdoor has 9,093 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.