Clients Fleeing, Leadership Bloated, Lies, and Toxicity
Pros
They haven’t yet managed to eradicate annual leave.
Cons
Over the past 18 months, it has been hollowed out, losing clients and credibility while ballooning an already bloated leadership team with even more unnecessary hires. The inflated C-suite spends its time jetting around first class and staying in five-star hotels for so-called board meetings, all while telling staff there’s no budget for bonuses, promotions are cancelled, and Christmas parties have been downgraded to miserable in-office drinks. Meanwhile, promises of “additional compensation” for cross-selling have turned out to be blatant lies. Employees worked tirelessly to deliver results based on these assurances, only to see nothing materialise. Internally, the culture has become toxic to the core. The ETF team is notorious for its bullying and belittling behaviour, which goes unchecked—and often rewarded—by management. This group seems to operate less as a professional team and more as an internal wrecking ball, destroying morale and fostering resentment across the business. Clients are understandably leaving in droves, fed up with the lack of leadership and vision. The response? Hiring even more overpaid executives to add layers of bureaucracy while ignoring the crumbling core of the business. The leadership is completely disconnected, more interested in propping up their egos than addressing the serious issues affecting both clients and employees.
