Toxic work culture with extremely poor leadership and high turnover
Pros
Almost nothing worth mentioning. Perhaps 1-2 colleagues I worked with were generally supportive and hardworking despite the challenges within the organization.
Cons
The work environment felt highly political and toxic, with favoritism playing a significant role in decisions making and employee treatment. Relationships mattered more than performance or merit. Micromanagement culture and very little flexibility. Resistant to flexible work arrangements, making it difficult to maintain a healthy work-life balance. One of the biggest concerns was the disconnect between management and the realities of day-to-day operations. Decisions were often made by leaders who appeared removed from the challenges faced by employees and customers. In several cases, management lacked the relevant industry knowledge, operational experience, or leadership capabilities needed for their positions. As a result, many initiatives felt reactive rather than strategic. HR was not viewed as a neutral or employee-focused function. Instead of serving as a bridge between employees and management, HR often appeared closely aligned with leadership interests. This created a lack of trust and made employees hesitant to raise concerns or provide honest feedback. Career development was practically nonexistent. No clear growth paths, promotion criteria, or meaningful development plans. Performance reviews and appraisal processes lacked transparency. There is significant employee turnover, which speaks for itself. In addition, there appeared to be a lack of transparency around certain employee departures, with some exits happening abruptly and without clear communication to teams. From a business POV, there is a reluctance to acknowledge weaknesses or learn from competitors. Customer complaints and market challenges were often dismissed rather than addressed constructively. There was also a tendency to underestimate competitors and overlook legitimate concerns raised by customers and employees, limiting the company's ability to grow and adapt in a competitive market. The instability starts at the top. Many of the issues employees face can be traced back to leadership decisions, poor communication, inconsistent direction, and a lack of accountability. The company requires stronger leadership, more experienced management, and a genuine commitment to building a healthier workplace culture. I would give 0.5 star if Glassdoor allow.
