Welltower Reviews

3.8

71% would recommend to a friend

(129 total reviews)
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Shankh Mitra

74% approve of CEO

65% positive business outlook

Welltower has an employee rating of 3.8 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welltower employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

129 reviews
1.0
27 Sept 2017

Epic Fail

Recommend
CEO approval
Business outlook

Pros

It pays the bills. The corporate HQ was nice when Welltower owned it. The temperature in the building isn't too bad.

Cons

This organization went from stellar to rock bottom in 12 months. Without ever addressing its new "course of action" with its employees, Welltower did a complete 180 and terminated about 30% of its workforce. It became a completely strange and confusing environment. Sadly, many important tasks aren't being completed due to the lack of staff. Current management is so focused on cutting compensation that they're not addressing the real struggles within the organization. Recently, Welltower donated its 100 acre Dorr Street (Toledo) campus to The University of Toledo. Nice save. The perfect opportunity to contradict all of the negative reviews that claim that the CEO doesn't live in Toledo nor does he care about the community. That job is done. This left the Toledo (Corporate HQ) based employees wondering what this means for their future in the company. Why would a real estate company give away a $30M piece of real estate if they plan to grow their HQ in Toledo? They don't. It's a slow kill, and it seems like this company is phasing its way out of the Toledo community. This will leave so many good, hard-working employees devastated. As for Welltower's claims that they are in the utmost compliance with regard to employee ethics, managers were instructed to grant nothing higher than a 3 rating on their reports' annual performance reviews. That means that Welltower has no intention of paying their employees based on performance. It's just a lure. What is ironic, is that Welltower only has a 2.6 rating on Glass Door. That's karma for you.

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Welltower Response
8y
We recently announced a transformational and historic gift to the University of Toledo that will create positive benefits for the University and the community, maintain our global headquarters in Toledo, support our business objectives and create a more integrated and collaborative workspace. We have created a high performance culture in which employees are driving the evolution of healthcare infrastructure through our industry-leading organization. Accordingly, recognition and reward are directly tied to performance. All managers and employees follow a well-defined 5-point rating scale to objectively evaluate performance across the organization. Employees are encouraged to address any performance concerns with the Human Capital team or with their managers.
1.0
2 Jul 2017

Indeed Very Scary Times ....

Recommend
CEO approval
Business outlook

Pros

The gym and the office itself.

Cons

Honestly, just too many to list. First and foremost, it's pretty sad that the company's propaganda machine is putting in their own reviews to slow down this avalanche of negative feedback on Glassdoor. It's pretty obvious HR is entering in these reviews. You knew what you were going to get and what was going to happen when you brought select people on board in 2016 that have a reputation for causing friction and angst among others. One of the senior leaders currently there has single-handedly destroyed what was once a great company culture and environment, and instead created one of extreme fear, politics, and backstabbing. As the saying goes, you reap what you sow. Deal with the fall out and consequences of your actions. In addition, to show you how vested these so called leaders are in the company and Toledo area itself, the CEO, along with many others, don't even live in Toledo. CEOs of all the major corporations in Toledo, live in Toledo, except for this company. New recruiters and new hires are being told to live in Ann Arbor instead of Toledo in order to get them to join the company. That's a complete shame and disservice to the city of Toledo. As many reviewers have correctly pointed out, there are cliques inside this company. If you're on the outside looking in, consider your career like drowning in quicksand and trying to stay afloat.

1.0
8 Sept 2018

Toledo ship sunk by Iceberg CEO

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For the employees that are still around to their paychecks, there is plenty of work to do. Due to the vehemently denied and therefore unofficial shift of HQ from Toledo to NY the office is less bourgeois and obnoxious.

Cons

Very few of the employees that are left have the experience or knowledge to do what needs to be done to maintain a successful company. The CEO, having completed the turnover of the executive team and majority of upper management has surrounded himself with Yes Men. He has successfully annihilated any value and experience that existed on that team as well. Meanwhile, the core staff are being worked to the bone and are provided with zero guidance from leadership. No one is willing to take responsibility and lead. It's all about who can boast the loudest and make themselves look good whilst standing on the necks of the downtrodden remnants of what was once a talented workforce. Throwing money at vendors and consultants is the name of the game right now, in a poor attempt to fill in the gaps from the loss of quality employees due to lay offs and a toxic culture. No one in a position to fix the culture is willing to admit that there is even a problem, as that would force them to take a look in the mirror and admit that they aren't doing their job. Human Capital would rather spend time trying to get all of the excruciatingly honest Glassdoor reviews removed instead of actually doing something about the repeated complaints about culture and lack of leadership. Human Capital, the most overstaffed department at this lameduck company, is too busy patting themselves on the back, promoting themselves and feeding leadership and the board of directors poorly constructed stories that everything is just great, to even realize what is going on with the actual "human capital" inside the walls of the Toledo office. They don't even want to admit that HQ is actually in NY, when anyone with any experience in a corporate environment knows that HQ is where the majority of the executive team is based and for Welltower that is now NYC.

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Welltower Response
7y
Over the last 18 months, we have transformed the company. This has included making difficult decisions about people and resources, in order to better position the company for the future. Doing what is best for the business is not always popular, and those whose jobs were eliminated or who are resistant to change may be frustrated. Glassdoor provides an anonymous vehicle for those who are dissatisfied to air their grievances. We choose to focus on the future and on those who are engaged in driving performance in their roles, in their teams and in the business . We’ve announced exciting new partnership with ProMedica and HCR ManorCare that will change healthcare in a positive way, and benefit our people and our community. We have opened a new office to have resources in closer proximity to our investments on the East Coast. We’ve made a $30 million dollar gift to the University of Toledo, and are renovating our offices to be more modern and collaborative. We are well positioned to enhance the way that healthcare is delivered through our real estate and our partnerships. For those who can recognize and embrace change, there are exciting opportunities on the horizon.
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Glassdoor has 139 Welltower reviews submitted anonymously by Welltower employees. Read employee reviews and ratings on Glassdoor to decide if Welltower is right for you.