Does Westin pay their employees well?

According to anonymously submitted Glassdoor reviews, Westin employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Westin. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Westin?

57% of Westin employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Westin 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Westin?

Front Desk Agent (74) , Bartender (36) , Server (24) , Banquet Server (23) , Front Desk Receptionist (23) , Housekeeper (18) , Server/Waiter (18) , Line Cook (17) , Sales Manager (16) , Manager (15) , Concierge (14) , Guest Service Agent (13) , Night Auditor (12) , Service Express Agent (12) , Intern (11)

What are the pros of working at Westin according to real employee reviews?

"Benefits are good for what we do and pay is basic." ((in 96 reviews)); "They have a great staff that loves to service there hotel guest or patrons from all over Cleveland or from other the cities visiting." ((in 48 reviews)); "Great team work and most people loved the work they did and you could see it in their face." ((in 44 reviews)); "Great training (if you get lucky with decent Marriot trainers)" ((in 17 reviews)); "Good money and paid overtime" ((in 16 reviews))

What are the cons of working at Westin according to real employee reviews?

"Poor management not very attentive" ((in 98 reviews)); "Low pay for stress load and volume of people" ((in 66 reviews)); "long hours and dealing with difficult customers" ((in 48 reviews)); "Always gettinf screamed at and low salary" ((in 32 reviews)); "No work life balance not my passion" ((in 27 reviews))

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Westin

Part of Marriott International

Westin Reviews

3.5

57% would recommend to a friend

(1,304 total reviews)

Adam Aron

76% approve of CEO

52% positive business outlook

Westin has an employee rating of 3.5 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Westin employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

1K reviews

1.0

7 Jul 2026

Toxic management and a disorganized property

Event specialist

Recommend

CEO approval

Business outlook

Pros

None the property I work at sucks and so does upper management

Cons

Everything, HR is incompetent. Upper management has their head up in the clouds. The property is a mess and it absolutely blows to work here

3.0

13 Jun 2026

Ok benefits but not the most glorious job

Bellman/valet

Recommend

CEO approval

Business outlook

Pros

Marriott explore benefit is great

Cons

Very focused on business clientele

3.0

10 Jun 2026

High pay for baristas, but challenging clientele

Barista

Recommend

CEO approval

Business outlook

Pros

Most money a barista could make in Atlanta, GA

Cons

Horrendously busy some days with the most entitled people of all time. Bartenders get easier clients than this.

Viewing 1 - 3 of 1,304 Reviews

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Reviews by job title

Toxic management and a disorganized property

Ok benefits but not the most glorious job

High pay for baristas, but challenging clientele

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