Does Working Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Working Solutions employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Working Solutions. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Working Solutions?

67% of Working Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Working Solutions 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Working Solutions?

Customer Service Representative (203) , Independent Contractor (109) , Customer Service Agent (49) , Customer Service Representative (CSR) (40) , Senior Resource Coordinator (30) , Customer Service (26) , Agent (19) , At Home Agent (17) , Work At Home Telephone Customer Service Representative (15) , Travel Consultant (14) , Contractor (11) , Corporate Travel Consultant (9) , Work At Home Agent (9) , Product Expert (8) , Customer Service Specialist (7)

What are the pros of working at Working Solutions according to real employee reviews?

"Flexible and you work from home" ((in 118 reviews)); "training is good and they get you working fast" ((in 85 reviews)); "Flexible schedule and ability to make your own hours" ((in 47 reviews)); "Very organize and Management is great" ((in 46 reviews)); "Great people are there to help and they don’t make you feel bad for needing help either." ((in 34 reviews))

What are the cons of working at Working Solutions according to real employee reviews?

"Being forced to either work other programs or they will make very few hours available to you" ((in 51 reviews)); "No benefits for independent contractors and work can be slower during off" ((in 36 reviews)); "Communication is poor throughout the company." ((in 17 reviews)); "No Insurance" ((in 6 reviews)); "There are absolutely no benefits, time off, insurance or anything with this terrible company!" ((in 6 reviews))

Working Solutions Reviews

3.5

67% would recommend to a friend

(487 total reviews)

Kim Houlne

74% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.8

Work/Life balance

3.7

Culture and values

3.2

Senior management

3.1

Career opportunities

2.7

Compensation and benefits

Working Solutions has an employee rating of 3.5 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Working Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

487 reviews

4.0

3 Jun 2026

Short-term assignments but long unpaid training required

Seasonal tax specialist

Recommend

CEO approval

Business outlook

Pros

Short term assignments and incentives.

Cons

This is an independent contractor position and training is long (about 2 weeks) with no pay, but they do provide an incentive after you've put in some actual working hours. Their pay is based on per minute and not actually an hourly rate.

Working Solutions Response

3w

Thank you for sharing your feedback and for your time with Working Solutions. We’re glad you appreciated the opportunity for short-term assignments and incentives, as these can be a great fit for those seeking flexibility. We understand that the structure of independent contractor roles, including onboarding expectations and pay models, may not align with everyone’s preferences. Onboarding requirements and any associated incentives are outlined in advance so individuals can make informed decisions. We will continue to evaluate how we communicate these details as clearly as possible. Regarding compensation, pay structures vary by client program and are designed to align with the work performed. We recognize this model may not meet every agent’s expectations, and we appreciate your perspective. Thank you again for your feedback, and we wish you continued success in your future opportunities.

1.0

28 May 2026

Stay away due to low pay and poor communication

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Terrible terrible terrible stay away

Cons

Low pay and no clear communications , recruiters does not even answer your message unless they like you or you are family member or close friend

Working Solutions Response

3w

Thank you for sharing your feedback and for the time you spent with Working Solutions. We are sorry to hear that your experience did not meet your expectations. Clear and timely communication, especially during the recruiting and onboarding process, is important to us. Your comments about responsiveness have been shared internally as we continue working to improve follow-up times and the overall candidate and agent experience. We also understand your concerns regarding pay and transparency. Compensation structures can vary by client program, and we aim to provide clear information upfront so individuals can make informed decisions. That said, we are always looking for ways to strengthen how we communicate expectations and opportunities. We appreciate you taking the time to leave a review and wish you the best moving forward.

1.0

21 May 2026

Avoid!!

Datalot agent

Recommend

CEO approval

Business outlook

Pros

Flexibility and availability to takeoff work if you need it

Cons

There are too many to list! Horrible and ridiculous pay, in adequate training, management, who doesn’t know what they’re doing, management who makes you feel like you’re just another number, they will easily replace you with no warning if you do not meet their ridiculous standards for crackers income

Working Solutions Response

3w

Thank you for taking the time to share your experience. We are sorry to hear that your time with us did not meet your expectations. We strive to provide a supportive environment with comprehensive onboarding, fair performance standards, and responsive management. Your feedback regarding compensation, education, communication, and scheduling flexibility is important, and we take concerns like these seriously. We are continuously working to improve how we support our agents, including enhancing onboarding, strengthening leadership development, and improving internal communication. We also understand the importance of balancing work with personal commitments such as education. We regret that you felt unsupported in your request and are reviewing our processes to ensure we are handling scheduling conversations with greater clarity and consistency. We appreciate you recognizing the flexibility we aim to offer and wish you the best in your future endeavors.

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