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      Workpays

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      Workpays Reviews

      2.8

      56% would recommend to a friend

      (49 total reviews)
      avatar

      Alex Glasner and Anne Wright

      55% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.2

      Work/Life balance

      2.8

      Senior management

      2.8

      Career opportunities

      2.7

      Culture and values

      2.1

      Compensation and benefits

      Workpays has an employee rating of 2.8 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workpays employee rating is 25% below average for employers within the Education industry (3.7 stars).

      Reviews by job title

      49 reviews
      2.0
      15 Aug 2022

      Great people, poor structure

      Marketing executive
      Recommend
      CEO approval
      Business outlook

      Pros

      The only that kept me going to work every day was the great people who made the office a pleasure to be in.

      Cons

      My experience at Workpays overall was very negative. In the 6 months I worked there I had 3 managers, each changing the way they wanted to work and their level of input drastically. After the first change in management after less than a month of employment, I was left to try and continue work in the department with little to no direction. After this period there wasn't even a small thanks for keeping the department running. Following this, the interim management treated me and the team quite poorly. After 1:1s I would often have to leave the office in distress and can remember several occasions where I was reduced to tears due to what they said to me. They did not trust any of the marketing team to get on with tasks, requiring every minute spent to be logged on an app. No support was ever provided, just criticism. I often received negative feedback but no support on how to improve. I was with the belief I was improving after this being mentioned often by a senior member of staff but my final change of management later claimed there was no improvement, despite knowing me for just over a week, resulting in unsuccessful probation. This interim management was one of the senior member of staffs good friends, so they were not at all approachable about this. Even though I was on an apprenticeship, I was denied the opportunity to fulfill my 20% off-the-job training, and little guidance was given from seniority. I often felt like I was putting managers out by going to masterclasses and doing any work for my apprenticeship, which is ironic for a training provider.

      avatar
      Workpays Response
      3y
      Thank you for your feedback, and apologies for the slight delay in replying. We appreciate the hard work of our staff and would like to thank you for your contributions. I’m sorry to hear that you had some difficult experiences during your time at Workpays. Regarding your comments about off the job training and supporting employees who are on apprenticeships; we are absolutely committed to ensuring that our staff not only get the most from their job, their provider, and their training, but also that they are given the time to complete all necessary parts of their apprenticeship. We agree with you that we have really great people at Workpays, and we are proud of our staff and the impact they have. Our managers are committed to continually making improvements, and as such would welcome further feedback regarding your experiences, which you can provide by emailing feedback@workpays.co.uk. We wish you all the best in your career. - Alex
      1.0
      12 Dec 2022

      Awful place to work - AVOID!

      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      None - really poor employer who only care about making money

      Cons

      Purely focussed on money, needs of learners is not met Lack of direction from management team, unsure of what their focus is and what they want to achieve Actual business culture does not match the culture/vision of the management team

      avatar
      Workpays Response
      3y
      Thank you for your feedback. I’m sorry to hear you didn’t have a great experience at Workpays. We recognise that Workpays isn’t for everyone and that our sector is fast paced. Regarding your feedback about the needs of learners; our learners and participants are at the heart of everything we do, and we are committed to making continuous improvements so that we can best meet their needs. As such, if you have time, we would appreciate more feedback so that we can understand any areas where we might fall short. Please get in touch by emailing feedback@workpays.co.uk. Thanks again for taking the time to leave this review and we wish you all the best in your career. - Alex
      1.0
      21 Jul 2016

      Run by directors with little direction

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Flexibility to manage your own day to an extent however you will more often than not come up against a brick wall when dealing with anyone else within the company.

      Cons

      - No matter how much you try to manage your time, you will still ultimately be set up to fail by a company run by incompetent and competing directors that are unaware of the labour market, and don't support their staff. - No training given whatsoever from any part of the company, expected to just be 100% aware of procedures with SFA funding, paperwork, JobCentre compliance, HR procedures etc. without any support along the way. - You will be employed to do one job, but ultimately end up doing several as the company haemorrhages staff yet they seem unable to replace them. - You will not be supported by management in any form. Directors are constantly bickering amongst themselves and the whole company feels like an ego exercise for them. Your line managers do not support you in the several roles you are trying to manage, instead insisting that you support them as they can not adequately complete their own duties. - The company (management) believes itself to have far greater capabilities than it actually has, only having minimal staff yet consistently having aspirations of beating rivals such as Babington (a former employer of one of the directors) in terms of growth, without any understanding of how this will be achieved. - Other employers in other areas (Work Coaches, Trainers etc.) seem to relish the opportunity to pass their workload onto someone else and will do anything to undermine their colleagues.

      Viewing 1 - 3 of 49 Reviews
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      Glassdoor has 53 Workpays reviews submitted anonymously by Workpays employees. Read employee reviews and ratings on Glassdoor to decide if Workpays is right for you.