Wrench Reviews

2.9

38% would recommend to a friend

(70 total reviews)

Edward Petersen

27% approve of CEO

22% positive business outlook

Wrench has an employee rating of 2.9 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wrench employee rating is 22% below average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

70 reviews
4.0
2 Feb 2026

Pay

Recommend
CEO approval
Business outlook

Pros

55 an hour is great

Cons

driving costs not reimbursed for technicians

1.0
11 May 2025
Recommend
CEO approval
Business outlook

Pros

There was nothing good there

Cons

it is and was a sinking ship

1.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The company culture was strongly geared toward improving customer service, with a clear focus on booking and completing mobile mechanic service appointments. Wrench aimed to provide a seamless customer experience, which aligned with its core mission.

Cons

Frequent restructuring of roles and titles created confusion about responsibilities, leaving many employees uncertain about their roles. Cost-saving measures often took priority over retaining experienced staff, resulting in the loss of key personnel and institutional knowledge. Decisions were made without input from management or supervisors, leaving leadership uninformed and employees caught off guard by layoffs. Layoffs appeared to disproportionately affect seasoned staff in favor of retaining newer, lower-paid employees, leading to a loss of expertise. My department was eventually outsourced overseas as part of a cost-cutting initiative, further impacting team stability.

Viewing 1 - 3 of 70 Reviews

Glassdoor has 74 Wrench reviews submitted anonymously by Wrench employees. Read employee reviews and ratings on Glassdoor to decide if Wrench is right for you.