X4 Group Reviews

3.7

68% would recommend to a friend

(192 total reviews)

Peter Rabey

82% approve of CEO

66% positive business outlook

X4 Group has an employee rating of 3.7 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The X4 Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

192 reviews
1.0
25 May 2019

X4 Tech - NY Office *AVOID AT ALL COSTS*

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are literally none whatsoever.

Cons

PROFESSIONALLY: - They micromanage every one of their employees to the point that their turnover rate is comparable to a fast food joint. All of the new hires come without experience and are trained in a very aggressive and backhanded sales approach (see: changing start dates on LinkedIn to say they've been with the company longer than they have). There is NO focus on what would be best for the candidate or client, all they care about is the check that they get every month. If their clients heard 1% of what they say about them after hanging up the phone these guys would be shamed in to bankruptcy. - Gaslighting is the norm in this office; being told you can do it on your own and stop asking for help, attempting to do so and having trouble, then being told you should've asked for help the whole time is their favorite way to manage. - Quantity over Quality in their KPI driven culture. If you're not on the phone for 80% of your time in the office, you're wrong. If you didn't send out 400 emails that day, you're wrong. No emphasis on building relationships with clients, everything is about your statistics and numbers. They'll fire you if you don't bill enough in your first quarter. - Starting salary is low and non-negotiable, you're drawn in with the promise of incredibly high commissions and holiday bonuses but you realistically won't be seeing any high sums of money for at least 2 years. Pay is only once a month and commission checks could take even longer. CULTURALLY: - Misogyny is the way of life in this office. Most conversation amongst management is about women's bodies, or sexual exploits. Any time a resume submitted by a woman is received the first comments are usually "She fit?" - Instances of managers and trainees in openly romantic relationships has caused an environment of obvious favoritism and an unbalance of work load for those trainees. - No work/life balance; They hire Brooklyn/Manhattan residents nearly exclusively so they can make sure you're in the office at the crack of dawn and stay until the sun goes down. If you're not in the office, you're fully expected to be working 24/7.

1.0
3 Mar 2017

Appalling place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Although a very ego filled and immature company a few of the members of staff were friendly and helpful, but certainly not the majority. Able to earn good money, short term.

Cons

Disgraceful training- they say it's good but there is no format, poor content and led by people who have little experience. Long hours are never a problem if they have purpose, at X4 you are put in a position to work long hours to fulfil irrelevant KPI’s. Arriving from 7.30 in the morning to stay till 10 at night to work on KPI's that actually have no relevance to building a business. In my current position I work half the hours and achieve double as much due to an innovative, autonomous, business minded work environment It is more or less a call centre- shouted at if you’re not on the phone, this is short sighted. High quantity and low quality is not a good approach in my view- surely 30 badly researched calls is more shooting in the dark than 5 well researched calls that add value and end in actual results. Given no autonomy- treated like a child, have ask to use the toilet, frowned on if you go to get a coffee. They fill the office with fluffy things that can appear attractive and like a caring company, fruit bowels, bar in the office.. most companies offer these things but again here they are a facade of care, this is completely fake. The majority of the staff there plan to leave within two years, make a quick buck and get out. This is not a company to join if you are looking to build a career. Childish environment, inappropriate sexual comments, senior staff are immature and unable to give guidance, I witnessed a huge amount of bullying in this environment. Working on an out of date business model, may have worked in the 90's but completely out of date in today's society and business world.

1.0
16 Apr 2020

Do not accept a job here

Recommend
CEO approval
Business outlook

Pros

Some of the people are nice.

Cons

Bullying and cliques are rife. Poor management on every level cripples what could be an ambitious company. At interview they will go hard on you to make it seem that the job will be worth it. It wont be.

Viewing 1 - 3 of 192 Reviews

Glassdoor has 195 X4 Group reviews submitted anonymously by X4 Group employees. Read employee reviews and ratings on Glassdoor to decide if X4 Group is right for you.