XMI Reviews

Thank you for your feedback. We are glad you had a good time while working at XMI, you felt XMI is pro family and the compensation was great. Benefit premiums are based on losses from prior years. If claims are more than premiums then companies face higher than trend increases. This can happen to any company, regardless of their industry or expertise. XMI is not immune from this mathematical calculation because we offer benefits to our clients. In this circumstance, we follow the same coaching that we offer XMI clients - build the right strategy to decrease benefits cost over time while expanding the breadth of your offering. We have done both over the last 24 months. Our benefit costs have been drastically reduced year over year, and in 2020 our average employee decrease was 16.8%. The breadth of employee offerings at XMI far exceeds packages provided by similarly sized companies, in fact our plan is richer than the national and Tennessee average HDHP plan by 20%. In 2020 we extended our benefit offerings to include telehealth, financial wellness, and expanded employee assistance. We also launched an internal initiative, the XMI Ideal Life, which provides ongoing programming to help employees achieve their career, mental, physical, and financial goals. We do believe that coaching employees is critical to individual and team success. Coaching is fundamental to our employee first philosophy. With that said, we are a growth company and have high expectations. We don’t aim to be average which is why we coach under-performers out of our organization and help them find a better fit. Fortunately, our robust hiring process enables us to identify great candidates, and the need to coach people out is infrequent at XMI. We do live our core values at XMI, which is one of our keys to success, and employee feedback survey results speak to the truth of this statement. We do not condone or accept unethical behavior, regardless of the position in the organization. We wish you much success with your new opportunity.

We have a wonderful team at XMI and take great pride in our culture. We appreciate any feedback we receive, and we take your comments seriously. In 2019, our voluntary turnover rate was 6%, and we promoted 10% of our team to new positions. We are sorry if XMI was not a good fit for you. We certainly wish you much success in your future endeavors.