Xendit Reviews

Recently the company face pressure from investors due to the pursuit of profitability, and this surfaces issues within the leadership. Can't say for other function, but the current CPO doesn't have what it take to lead the Product org - Frankly, he is a great Product lead with strong technical payments knowledge - However he is not the best person to lead a function, especially in turbulent condition - He would be in the level of Staff or Principal PM in other org Why? - Cancelled all 1-1 with all his direct reports because 'I'm not a people manager type' -- some PMs haven't spoken to him at all for a few months - Provides almost no guidance on what to do to the Product org, it's very unclear what we need to do as a PM - Favoritism: very evident that he likes the Payment PMs more than the others, perhaps because he lacked an understanding of Product domains outside technical payments - Mainly just let the Product org do whatever they want, which lead to chaos. I'm not even surprised if he doesn't know what his direct reports are doing - No vision, no principles whatsoever when it comes to Xendit products, just hands-off and hope things will go into place At this level, perhaps better if the CEO himself roll up his sleeves and replace the CPO. Don't get me wrong, the Xendit still needs this current CPO but not in a CPO role.

Many of the cons I experienced had been elaborated in great details at the recent reviews so I won't repeat the same information here. Instead, I would like to reemphasize how broken current Xendit state is as compared to pre Oct 2022 layoff state (Though not perfect back then but much closely adhere to Xendit culture) 1. In the past, even single bad review in Glassdoor would be addressed in townhall. Right now? Meh, who cares with the fact that the company rating sink faster than Titanic 2. Layoff happened with no performance based consideration. As what other reviews have mentioned, The layoff seems to be largely based on favoritism and no performance consideration had taken place. Among those who stayed are lickers who for reason unbeknown to me have managed to stay for many years despite obviously contributing 'Nothing' to the organization. 3. With the fact that most middle managers are gone, these lickers would find life even easier to consolidate their position, spread the toxic, lick C Level to stay as long as possible. 4. Needless to say, all above points contribute to the low engineering qualities delivered where speed top everything else and tech debt keeps on mounting. Good Luck if you ever decide to invest your valuable time & career in Xendit at this point of time, you will be elegantly asked to inherit & solve issues caused by prior tech debt faster than spaceX starship. 5. On top of all the above, C Level don't really seem to care anymore and seems to be looking for a 'startup exit' (If they haven't sold their ownership already)