ZenBusiness Reviews

2.4

25% would recommend to a friend

(167 total reviews)
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Ross Buhrdorf

28% approve of CEO

19% positive business outlook

ZenBusiness has an employee rating of 2.4 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZenBusiness employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

167 reviews
1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company offers PTO, a flexible work schedule, but you're still monitored like you're working from prison.

Cons

Careful what you're getting into. If you're looking for growth and leadership that inspires people, this is the opposite of that! They've got the worst leadership and instead of inspiring people, management disgusts employees with their awful attitude and toxic leadership!

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ZenBusiness Response
2d
We’re sorry to hear that your time at ZenBusiness did not meet your expectations. Creating an environment where employees feel respected, supported, and empowered is important to us, and we take feedback about leadership and workplace culture seriously. While experiences can vary across teams and over time, comments like yours help us identify areas where we can continue to improve. We appreciate the contributions you made during your time with the company and wish you the very best in your future endeavors.
5.0
4 Jun 2026

Meaningful mission and supportive culture amidst rapid change

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Meaningful mission helping small business owners Smart, supportive coworkers Flexible work environment Opportunities to take ownership and drive results Transparent communication from leadership

Cons

Like many fast-growing companies, priorities can shift quickly, requiring adaptability and comfort with change.

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ZenBusiness Response
2d
Thank you for taking the time to share your experience and for being part of the ZenBusiness journey for more than five years. We're grateful to hear that our mission, culture, and people have made a positive impact on your experience. Supporting small business owners is at the heart of what we do, and it's encouraging to know that our team's commitment to collaboration, ownership, flexibility, and transparency is being felt. We also appreciate your perspective on the realities of a fast-growing company. As we continue to evolve, maintaining clear communication and investing in the growth and development of our employees remain important priorities. Thank you for your contributions and for helping us build a stronger ZenBusiness.
4.0
4 Jun 2026

ZenBusiness Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love the people I work with!

Cons

- Employees aren't heard, we're asked for our advice, then it is dismissed. - Some of the CTeam are disconnected from reality.

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ZenBusiness Response
2d
Thank you for sharing your feedback and for your contributions during your time at ZenBusiness. We're glad to hear that the people you work with have been a positive part of your experience. Building a team of talented, collaborative, and caring individuals is something we value deeply. We also appreciate your candid feedback regarding employee input and leadership connection. As we continue to grow, ensuring that employees feel heard and understand how decisions are made is an area we are continually working to strengthen. While not every suggestion can be implemented, we strive to create opportunities for meaningful dialogue and transparency around business decisions. Thank you again for taking the time to share your perspective. Feedback like yours helps us identify opportunities to improve and continue building a strong culture for our team.
Viewing 1 - 3 of 167 Reviews

Glassdoor has 173 ZenBusiness reviews submitted anonymously by ZenBusiness employees. Read employee reviews and ratings on Glassdoor to decide if ZenBusiness is right for you.