Zenoti Reviews

This is the worst product company I have ever worked at. From CEO to below, it is all favoritism driven. Everyone has their favorites and you get onsite opportunities, promotions, bonuses based on whether you are beautiful girl or you can be on the good side to the leaders. Customers are extremely frustrated with the product support and responsiveness to their requests. Multiple priorities and management is not able to clearly give direction. The client who makes most noise gets attention. No focus on retaining customers who are going away. Sales team makes commitments they want and then they leave jobs. Most sales team do not continue for more than one year. CEO doesn't care, don't come to meet team often and is probably waiting to sell this and get out You work hard on weekdays and weekends and bonuses always goes to who the CEO, VP and Directors like. Call it a product company, but it operates like a BPO shop. Heavy attrition. Good people do not even stay for more than one year.

This company is a sweatshop. People work here average for over 70 hours every week and your weekends and nights are all gone. They get funding from some investors and using that keep hiring many unwanted roles, but the people who actually do the work never see any reduction in their workload. There is a huge turnover of clients due to old school product features and inability to release new requirements to market. Big promises are made, but cannot be delivered. The sales teams keep changing very often. They make promises to clients which only they know and nobody reviews or ensures that is possible or not. The clients gets frustrated after a point and leave. The service team pulls the load and due to the heavy attrition in Hyderabad office, half of the team is new every year. The pay is very low for a startup company. Promotions are only for Director's favourites. You never get appreciated for the amount of work you put in because management has clear favorites (people from the SumTotal company mostly). The CEO and top leadership barely comes to the office and only shows up for couple of parties. And beware girls! The top leader had inappropriate relationships with many girls within the company itself, that is a known fact. Over the years these people are hired in Seattle or in India and kept on rolls which few people believe is so that the relationship can be continued under company money including some recent hires. The value system and morals of company is corrupted. They say unlimited leaves, but after you take once or twice, the directors start making it impossible for you to get any more. Big bonuses are promised, but they have an apprisal system that can be manipulated so much that you do not get even half of what is promised. The Directors do not care about the employees, except the Sumtotal people. If you are from SumTotal, you can intimidate any other employee and get away. The management only believes what they say. The politics within office is pathetic, worse than some of the large IT companies. There is ex-SumTotal versus new employees, there is Directors versus Directors, favourite managers of the directors versus others, Telugu speaking versus Hindi speaking. All in all, join here if you want to spoil your life and not have a family