Zip Co Reviews

3.8

70% would recommend to a friend

(367 total reviews)

Cynthia Scott

87% approve of CEO

67% positive business outlook

Zip Co has an employee rating of 3.8 out of 5 stars, based on 367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zip Co employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

367 reviews
2.0
14 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Many talented colleagues that are always there when you needed help

Cons

Top management and CEO doesn't care about you at all because you're in a new market instead of the HQ. They barely check on your progress, and just made you redundant and sending an half a* email to wish you all the best.

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Zip Co Response
3y
Thanks for taking the time to share your feedback. We have always aimed to support the ongoing wellbeing of Zipsters who have been impacted by changes to our organisational structure and presence in global markets as we continue to execute against the revised strategy. Your review doesn't provide a location, so without knowing where you were based as a Zipster it is difficult to understand your specific circumstances. As such I'd welcome the opportunity to learn little more about the experience you've described over a call so we can look into the opportunity of working with the local regional Zip team to provide additional support. Our co-founders are immensely proud and thankful of the efforts of all regional teams that have represented and grown the Zip brand over the last years, and we will always strive to do right by our current and former Zipsters. Please reach out to people@zip.co and I will be in touch ASAP to set up a conversation. Conor, Director Talent Acquisition ANZ
4.0
24 Jul 2023

Fun; Dynamic; Family

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Always ready to reach out to help across teams

Cons

Better portfolio expansion beyond core product would help sustainability

1.0
21 Jul 2022
Recommend
CEO approval
Business outlook

Pros

If you happen to be in NYC, you have a good office to go to. Remote work also available for those who prefer remote.

Cons

Everything from the top down (literally) Executive management consists of thugs / intimidating folks who get away with anything. (YES, ANYTHING - one member of our executive management team berates folks based on their place of birth, there's been no follow up nor investigation by HR despite complaints) It is extremely common to get publicly humiliated here and this activity is common by members of executive management and has trickled down to the worker level. NOTHING is taught here and employees are overworked to DEATH. Work life balance is non-existent and when a fellow coworker wanted to take a day off to take their child to the hospital, their manager humiliated them in front of others on a virtual call and questioned their commitment level to the company's goal. Anything promised during interviews will not be fulfilled, this is not a place to learn nor grow your career. It's the best place if you're seeking a very unhealthy company with toxic management. Anything promised regarding burnout and mental health is just a lie - resources for mental sanity that are provided have be taken away and more people are looking to leave than ever before. There are certain members of Executive Management that make it a goal to burnout someone every month purposely so that they "thin out the ranks" rather than effectively coach/train people that they've hired / manage.

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Zip Co Response
3y
Thank you for providing us with your feedback. Reading your comments here I am extremely concerned about how you have described your experience at Zip. We have always stated that the wellbeing of our employees is our number one priority, and your summation of your time with us goes against everything that we stand for as an organisation. We founded Zip nine years ago with the intention to create a truly great place to work, and we work hard to ensure our culture of respect and inclusion is central to everything we do. Along with yourself, the ongoing welfare of your former colleagues is something we deeply care about. With this in mind I would like to invite you to please reach out to me personally for a discussion in absolute confidence. You can reach me directly via email larry(at)zip.co or via LinkedIn. Hope to speak to you soon, Larry, Global CEO Zip
Viewing 1 - 3 of 367 Reviews

Glassdoor has 392 Zip Co reviews submitted anonymously by Zip Co employees. Read employee reviews and ratings on Glassdoor to decide if Zip Co is right for you.