commercetools Senior Software Engineer reviews

1.9

1% would recommend to a friend

(3 total reviews)
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Doug McNary

Not enough data to show CEO approval

1% positive business outlook

Reviews by job title

3 reviews
2.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

There's still a lot of competent people there that could perform well if there was a clear vision and a plan on how to get there.

Cons

There's a lot of people leaving the company now, some just get tired and find something else, others are getting laid off. There is a clear lack of direction. The product appears to be stagnating because the product team's vision is either absent or not communicated to developers. Meetings with management are filled with vague buzzwords, when clarification is requested, it becomes evident that there is no shared understanding of what we should be focusing on. Priorities change constantly. Work is often canceled mid-initiative, leaving teams unable to complete what they started. Citing "rapidly changing landscapes" feels like an excuse rather than a justification and suggests poor planning and an absence of clear decision-making. Employees are now required to be in the office most of the time, yet the offices are not adequately equipped to support the increased number of people working onsite.

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commercetools Response
4mo
Thanks for sharing your feedback with us. Though it’s difficult to hear, feedback like this helps us understand where we can improve in the future. We acknowledge that given the rapid change in technological advancements in our industry, it can feel like we aren’t aligned on direction. In reality, that’s far from the truth - we’ve positioned our product priorities to align with the market and redefined our go-to-market motion to ensure success well into the future. These changes have resulted in strong momentum with both current customers and prospects. Regarding return-to-office, this was a decision that was made at the end of 2024 and communicated months in advance. While the vast majority of our offices were set up for a successful return, the growth in other offices have required us to expand our real estate footprint, which we are currently in the process of. We’re confident that these changes will further allow our commercetoolers to thrive in their hubs surrounded by their colleagues.
1.0
7 Mar 2025
Recommend
CEO approval
Business outlook

Pros

A good location, very nice start and then horrible.

Cons

Very poor senior leaders. Poor engineering practices. Secret tech mess. In last two years, have fired a lot of people using operations reason then hire more. No loyalty. The firm just focus on getting to stock market and do not care about persons. High turn over of managers. Company where blame and bullying is very common. Good persons leave or have been fired. Very inexperienced engineering and product leadership. hidden architecture mess from customers. you might last longer if you are german

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commercetools Response
1y
We're sorry to hear that your time at commercetools didn’t reflect the kind of workplace we strive to create. While we’re glad your early experience was positive, the concerns you’ve raised are deeply troubling. “Cultivate Belonging” is a core value for us, and feedback like yours shows we still have work to do. Allegations of blame, bullying, or inequity are not taken lightly, and we want to better understand what led to your experience. If you’re open to it, we encourage you to share more via our anonymous internal feedback channel (linked below), so we can look into these concerns more closely and take the appropriate actions. Thank you again for speaking up. We know it’s not easy, and we don’t take your input for granted. https://docs.google.com/forms/d/e/1FAIpQLSccEMSB-pWRZA5wL3IyvB-JY8bnyAi2RxJ9HqMpnq7EcKX2wg/viewform
5.0
6 May 2023
Recommend
CEO approval
Business outlook

Pros

It's simply the best place where I ever worked. The tech is really solid: things usually work smoothly and there's a big focus on doing things properly so that they can scale. Also, the work-life balance is damn good, with a lot of flexibility in terms of where and when to work - just be transparent with your team and everything will be alright. In some areas, there have been some challenges and some hard decisions had to be taken.

Cons

As with every startup/scaleup, investors lead the way when it comes to performing cuts.

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commercetools Response
3y
Dear fellow commercetooler, Thank you so much for your positive feedback! We are all trying our best in order of creating a safe work environment with a proper work-life balance for our employees. It's great to see it is paying off and we are doing the right things. If you ever feel like there is something we are not doing but would be beneficial, please do not hesitate to reach out to us at employerfeedback@commercetools.com! Have a great day Michèle

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