Question 1

Does eGain pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, eGain employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at eGain. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at eGain?

Accepted Answer

26% of eGain employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated eGain 2.3 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

Question 3

What are the top reviewed jobs at eGain?

Accepted Answer

Software Engineer (49), Sales (21), QA Engineer (16), Technical Support Engineer (12), Senior Software Engineer (10), Software Developer (9), Software Engineer I (8), Solution Success Engineer (7), Application Software Engineer (6), Sales Director (6), Sales Representative (6), Cloud Engineer (5), Cloud Operations Engineer (5), Customer Success Manager (5), Automation Engineer (4)

Question 4

What are the pros of working at eGain according to real employee reviews?

Accepted Answer

"People were good and Talented" ((in 57 reviews)); "Work life balance is good" ((in 31 reviews)); "good work environment and people" ((in 20 reviews)); "Great teams to work with across the board" ((in 17 reviews)); "Some very good managers." ((in 11 reviews))

Question 5

What are the cons of working at eGain according to real employee reviews?

Accepted Answer

"Less salary as compare to market." ((in 20 reviews)); "Nepotism is also a plague here." ((in 17 reviews)); "Purposefully over hires for positions with the expectation that low quality of workpalce and low pay will cause some to quit." ((in 16 reviews)); "Detailed technical training requested at every Employee Annual Review" ((in 11 reviews)); "CEO is a bully who micromanages every facet then blames you when his ideas go wrong" ((in 10 reviews))

Question 6

What are employees saying about eGain redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about eGain redundancy and their outlook for job security at eGain in 2026.

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Good hikes and leave, but poor work-life balance

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