eSentire Reviews

4.0

81% would recommend to a friend

(145 total reviews)
avatar

Kerry T. Bailey

81% approve of CEO

65% positive business outlook

eSentire has an employee rating of 4.0 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eSentire employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

145 reviews
1.0
28 Jul 2020

It’s a trap!

Recommend
CEO approval
Business outlook

Pros

-Great technical exposure -Smarter coworkers -Flexibility of working from home at times

Cons

-Intimidating environment -Huge Communication gaps within folks -No defined roadmap for growth -Crappy internal tools -Forcible training sessions -They take exams like a school (there are better ways to go about it) -Pathetic yearly compensation (way lower than industry standards) -They focus on hiring workforce at minimal compensations -You’ll have to work on holidays- it’s a 24x7 environment; forget Christmas even -They’re always short of manpower -There are a lot of senior guys who’re still hanging around with them because of their own reasons, not because they want to work in a company like eSentire -Absolutely no rewards and recognition environment, never seen such a thing in my 2 years tenure -No parties/ fun activities at all; clearly tells you a lot about their character as a company -They strictly allow only a 30 mins break, like you’re a tuned robot and not a human -If they can chuck out their tenured C level executives who have been with them since inception and that too without giving any proper justification, you don’t even exist for them -Imagine working in place like eSentire where nobody greets each other even a Good Morning (at least majority of them don’t) or exchange pleasantries -Except mandatory 1:1’s, nobody has ever asked me - How are you? If I were comfortable working there not not, they use you like a commodity -Just pure bland work environment which eventually turns out to be a toxic one since it never changes -There’s a reason why they couldn’t grow even after being in business for 19 long years; when their competitors like Artic Wolf have grown enormously in just 8 years into the market and still doing better than them

3.0
8 Jul 2024

Great team but dishonest management & lack of opportunities

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The people who work here are really great and supportive. You always feel like someone has your back. - There are some very talented folks, so always lots of room to learn. - eSentire's threat research is very in-depth so you get to learn a lot about the cybersecurity landscape. -The solution is pretty high quality, especially compared to the competition. They punch above their weight.

Cons

- For a mid-size company, eSentire has a ridiculous amount of bureaucracy that impacts employee comp and promotions. HR will block your career development no matter how much your individual team leaders push for it. - The executive team lies through their teeth every day, boasting a record-breaking quarter and then doing layoffs the next week. - The company has very little culture. All efforts to bring people together are thwarted by limited budgets. - They recently cut the health spending account in a very sneaky way. - There is now a return to office mandate and they don't support even people with long history at the company to stay on remote. - For how much individual team members stand for each other, the senior leadership doesn't value employees with market-rate compensation and meaningful benefits. - No matter what team, people are burnt out and doing a job of 2+ people.

3.0
22 Mar 2022

Burnout is inevitable

Recommend
CEO approval
Business outlook

Pros

- Great benefits with no waiting period - RRSP matching after only 3 months - No rotating shifts - They hire newbies in the industry - Thorough training and an extensive collection of knowledge base articles - Exposure to a variety of cybersecurity tools and resources - Plenty of opportunity to work voluntary overtime if you want to make some extra money - Great work/life balance, i.e. once your shift is over you don't have to think about work again until the next shift - Plans for a quarterly review process to allow for more frequent salary adjustments, but I haven't seen this in action yet

Cons

- Event monitoring gets extremely repetitive and tedious - Evening, weekend, and holidays shifts, which is to be expected in a SOC, but it adds to the negative feelings about the job. I don't expect to ever be able to take time off around Christmas, for example - Absolutely no downtime during a SOC shift, so it gets exhausting really quickly - Not enough staff so the volume of work is overwhelming (see above: no downtime) - Can feel isolating; outside of training, there's basically zero interaction with coworkers unless you're asking for help - While the actual training is great, there's no clear training plan; if you work a less popular shift, you can get left out of training sessions that are held during more popular hours, and then you lag behind others who joined at the same time or after you - Lack of communication regarding standard operating procedures, e.g. I didn't find out about the SOC schedule until months after starting. Now that I'm aware of it and follow it, I've noticed many people who don't follow it and likely have never been told about it - Only a 30 minute lunch break; doesn't seem like a big deal, but for a large corporate organization, this was surprising to me

Viewing 1 - 3 of 145 Reviews

Glassdoor has 169 eSentire reviews submitted anonymously by eSentire employees. Read employee reviews and ratings on Glassdoor to decide if eSentire is right for you.