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      iQ Credit Union

      Engaged employer

      iQ Credit Union Reviews

      3.9

      76% would recommend to a friend

      (52 total reviews)
      avatar

      Eric Petracca

      88% approve of CEO

      81% positive business outlook

      iQ Credit Union has an employee rating of 3.9 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQ Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      52 reviews
      2.0
      5 Mar 2025

      Low pay, lots of responsibilities

      Member advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      insurance is fully paid for

      Cons

      pay is low compared to competitors, its a very small credit union so you are asked to do more than you would at other FI's

      avatar
      iQ Credit Union Response
      1y
      Thank you for sharing your experience as a current employee at iQ Credit Union. We appreciate your feedback and are sorry to hear that compensation hasn’t met your expectations. We understand that base pay is an important factor, and we regularly review our compensation to stay competitive in the market. In addition to your salary, we’re committed to offering a strong total rewards package, including fully paid medical, dental, and vision premiums, a 6% dollar-for-dollar 401(k) match, tuition reimbursement, student loan repayment assistance, and more. We also provide annual merit increases and market adjustments to ensure we remain aligned with industry standards. We value your voice and would love the opportunity to learn more about your experience. If you’d like to share additional feedback, please reach out to us at careerfeedback@iqcu.com. Your insights help us continue to improve and make iQ an even better place to work. Thank you again for being part of our team!
      3.0
      7 Aug 2024

      Could be worse

      Bank teller
      Recommend
      CEO approval
      Business outlook

      Pros

      Fairly flexible depending on your job title. Laid back depending on your job title. Hours are good, bankers holidays.

      Cons

      A few cons, but overall if your likeable and looking for a stepping stone this is the company for you. Sometimes you'll hear "We don't work here for the money" from senior management, and that feels like a slap in the face from someone who makes six figures.

      avatar
      iQ Credit Union Response
      1y
      Thank you for your review! We’re glad you appreciate the flexibility and work-life balance we offer. We understand how important it is for everyone to feel valued and fairly compensated for their work. Your feedback is crucial in helping us improve, and we truly appreciate it!
      2.0
      7 Dec 2023

      What Was I Supposed To Do?

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - decent pay - broad range of perks incl. bonus on interest rates for employee accounts and financial planning / counseling - nice polite accepting community of coworkers - very verbally positive environment - very open to remote and hybrid

      Cons

      - 'culture of positivity' often feels performative, verging on cheerleading - a lot of time wasted on mind-numbingly mandatory training exercises and tests - a lot more time wasted on ridiculously restrictive security policies - a perpetually unsettling mix of overly strict and overly lax systems in general, alongside the expectation that individuals intuit which is which and conform accordingly - flexible work location, but inflexible work hours, even for tasks that are not time-sensitive

      avatar
      iQ Credit Union Response
      2y
      Thank you for sharing your insights regarding your experience with us. We appreciate your feedback and take your concerns seriously. We're pleased to hear that you found aspects of your employment, such as the pay and perks, to be satisfactory. However, we also acknowledge the areas where you felt iQ Credit Union could improve. Creating a positive and supportive work environment is important to us, and we understand that genuine positivity goes beyond surface-level cheerleading. We will take your feedback into consideration to ensure that our culture remains authentic and meaningful. Regarding your comments on training exercises, security policies, and work flexibility, we understand the importance of finding the right balance. Your feedback regarding these areas will be carefully reviewed as we continue to refine our policies and procedures to better serve our employees. We also appreciate your advice to management, especially regarding transparency, flexibility, and constructive feedback. We are committed to fostering an environment where employees feel valued, supported, and empowered to grow and succeed. Your feedback will help us identify areas for improvement and make meaningful changes if needed moving forward. If you have any further feedback or suggestions, please don't hesitate to reach out to us at careerfeedback@iqcu.com. Thank you again for sharing your thoughts with us.
      Viewing 1 - 3 of 52 Reviews
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      ReviewsiQ Credit Union reviews

      Glassdoor has 57 iQ Credit Union reviews submitted anonymously by iQ Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if iQ Credit Union is right for you.