illy Reviews

3.0

45% would recommend to a friend

(71 total reviews)

Cristina Scocchia

23% approve of CEO

34% positive business outlook

illy has an employee rating of 3.0 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an average working experience there. The illy employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

71 reviews
1.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Free coffee and meal but only up to $15

Cons

The owners, Asad and Aamir, consistently show a lack of care for their employees. They cut corners by hiring cheap contractors and neglect important maintenance and visual aspects of the store, which makes the environment look unprofessional and poorly kept. During my time there, our pay structure as baristas was changed multiple times without clear communication. We initially split tips with the kitchen, then suddenly didn’t, and later discovered that our tips were being taxed on top of being divided among everyone leaving us with noticeably less. Overall, the lack of transparency and disregard for staff made the experience very disappointing.

5.0
13 Nov 2025

Best student job

Recommend
CEO approval
Business outlook

Pros

Very flexible, well located, great atmosphere

Cons

Unfortunately they only hire students

4.0
15 Oct 2025

Nice

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

friendly staff, nice customers all day

Cons

we were overworked at times

Viewing 1 - 3 of 71 Reviews

Glassdoor has 146 illy reviews submitted anonymously by illy employees. Read employee reviews and ratings on Glassdoor to decide if illy is right for you.