vCustomer Reviews

3.8

66% would recommend to a friend

(65 total reviews)

Sanjay Kumar

84% approve of CEO

58% positive business outlook

vCustomer has an employee rating of 3.8 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The vCustomer employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

65 reviews
2.0
8 Aug 2011
Recommend
CEO approval
Business outlook

Pros

1) Good for freshers, infact one of the few to hire freshers 2) Some really good technical processes to work for

Cons

1) Leadership team is pathetic, inexperienced to deal with "real" issues and lacks any sort of vision whatsoever. Most of them have grown from the ranks but hardly gained any real knowledge....more inclined towards looking at their own growth opportunities. 2) Ineffective and a sleeping CEO. What started as a brilliant startup 10 yrs ago is going to end as a sick company in a few months from now. 3) Salary package is too low compared to competitors, there's nothing the senior management wants to do to stop the highly alarming level of attrition. 4) Hasty and immature decisions to open multiple branches in Pillipines and Egypt with no real backing from existing clients nor prospects. 5) Entering the domestic market without any sort of financial and operational planning was the WORST decision the company could have ever taken, 6) Average tenure of top execs (Center head, country head, COO, Sr. Directors etc) is less than 6 months - this highlights the state of the company's future planning. 7) Overall, a good company for freshers to gain some experience (that too at the lowest level) but definitely not a place for the experienced lot.

2.0
30 Jun 2017

Neutral

Recommend
CEO approval
Business outlook

Pros

Leads were good and helpful

Cons

Manager were pathetic, leaves issues, overtime issues

Viewing 1 - 3 of 65 Reviews

Glassdoor has 68 vCustomer reviews submitted anonymously by vCustomer employees. Read employee reviews and ratings on Glassdoor to decide if vCustomer is right for you.