What is the salary like at Omni Interactions?

You work from home and make your own schedule

the pay isn't great and taxes are a pain at the end of the year

Hour flexibility, decent pay, easy tasks

Sometimes it is hard to snag the peak (early/late) hours because the availability for those hours are on a 1st come, 1st serve basis.

The job is fully remote.

There is no opportunity for growth. I started as a customer service specialist, and was "promoted" to trainer after six months. Three months later, I also became part of the quality assurance team. However, there was no pay increase for either position, and I was actually paid less, while I was training a class of new hires, than I was being paid in my normal role. The pay is not as competitive as some other companies that offer the same services. The human resources department will not respond to your emails, if you have any issues with onboarding or payroll. They are quick to change policies and software, while not updating your contract, but they are unwilling to negotiate pay.

Good pay for the work

Mostly horrible hours and opportunities

Decent pay and bonuses in comparison to other gigs

You are treated like an employee but worse, they expect you to be available to be in a team huddle if you take a day off during the week, that is not being a contractor and having control over your schedule, its probably not legal as well

flexible jobs and great pay

none at this time great place to work

Omni offers flexible remote work, which is a big plus for anyone needing to work from home. The onboarding process is generally smooth, and the hourly pay is competitive for a contractor role. It's a good way to gain experience across different client accounts, and the initial learning curve is manageable if you're tech-savvy and self-motivated.

Although Omni hires under a 1099 agreement, which technically means no guaranteed hours, the reality is that some contractors consistently receive early or exclusive access to 20–30 hours per week, while the rest are left scrambling for scraps—often 2–5 hours or nothing at all. This favoritism is never disclosed upfront. While they claim everything is “first come, first served,” it clearly only applies to a select group of preferred GBAs and those in tight with the GPs. Over time, it becomes obvious that dependable, high-performing workers who aren’t in that circle get overlooked. The operations are also disorganized, with shifting expectations and inconsistent communication. Proven reliability doesn’t seem to matter if you're not part of the inner group, and that kind of treatment creates burnout and frustration.

Remote customer service and remote medical Work

Low pay and no benefits

- Fairly good pay - Great management - Great work environment that helps you grow and perform better. - Choose your own schedule (see cons) I barely have any complaints about Omni. Great company to work for.

- Hard to get hours, few shifts available. It's like a battlefield to get hours.

Flexibility of making your own schedule

They try their hardest to not pay you. Such as denying incentives presented when taking the job. And also delaying your regular checks. It’s not guaranteed what days you will get paid or if you get paid. Checks have been delayed over 2 weeks before across the board for those working at the bottom and the company would not give a definite answer of when one should expect their pay other than saying tomorrow and then you never receive your check tomorrow.