What is the feeling of job security at SendBird?

Cool product, many very smart and talented employees, great for people who work well autonomously.

Many recent layoffs and good talent leaving the company. A few top customers have too much say in product priorities and vision. Culture took a huge hit in 2022 and never bounced back. Leadership in many departments weren’t strong people leaders, which led to a lack of accountability, very little coaching and career development, and nepotism. Expected to work evenings due to the lack of regional representation for most roles. Do your research and ask questions before committing to employment at Sendbird.

Most of the people who remain are genuinely smart, capable, and great to work with

Depleted product team - a high majority of the team left over a 4 month span No sales pipeline and empty marketing funnel Upper management will seek help with projects only to put the blame on you so they can terminate you Broken processes everywhere - no type of transition to cover those who have departed over the years Inner circle - most people are not part of the club. You’ll get blamed for their mistakes. AI productivity measurement - we are asked to use AI tools and are measured based on our token usage. Nothing else matters except how much we use AI. Not sales, not pipeline, only how much can we seek to replace our own jobs Lack of job security - veterans of many years were terminated with no transition. Promises of them being replaced with more capable and skilled leaders were all lies.

Good team Friendly colleagues Good work culture

Clueless upper management Frequent layoffs No revenue No vision or strategy Low morale Toxic politics

- Good work-life balance - 12 weeks paid parental leave - Remote works

- Company sales not growing - Had a couple of lay-offs - e-staffs in the US headquater, but the most of engineers are in Korea - Lack of long-term vision - Slow work process