What is working from home like at Truist?

Flexible hours and can work from home

There is low to no job security

Good pay and work from home

Bad culture/ very boring work

You can work from home

Training is difficuly and mangement haphazard

Benefits flexibility growth opportunity good workplace

Pay not work from home schedule

Good pay, ability to work from home

They dont care if you are on the emergency room, if you call out you will get an occurrence and if you get 10 you get terminated, no time to get sick with these people. If you have doctors appointments you must provide proof of appointment to request sick time, this is against HEPA, you shouldnt disclosed your personal life with them

Truist offers competitive compensation and a solid benefits package. There are also opportunities for growth and learning, particularly if you land in a supportive team. Many of the people I worked with outside my direct team were kind, knowledgeable, and dedicated. The company’s investment in technology and its focus on community involvement are commendable, and for the right person in the right environment, Truist could be a great place to build a career.

Review of Truist Bank – A Cautionary Experience I worked at Truist Bank and feel compelled to share my experience in the interest of transparency and accountability. What started as a hopeful opportunity quickly turned into a demoralizing environment shaped by inconsistent management, lack of support, and, ultimately, retaliation for speaking up. I filed a formal complaint with HR regarding my manager for several concerning behaviors: I was criticized for not responding to emails outside of work hours, with the message that being salaried meant being available around the clock. This disregard for work-life balance created a culture of unrealistic expectations. While I was told not to let responsibilities lapse, others were allowed to leave meetings early or work from home regularly without issue. I was even asked to stop working remotely when sick, despite the team being hybrid-friendly—showing inconsistent standards applied unevenly across the team. I faced criticism for using my allotted sick time and was made to feel guilty for managing legitimate health issues, including a hospitalization. The disparity in how returning employees were welcomed only furthered a sense of isolation. Despite fulfilling my responsibilities, I was told 40 hours wasn’t enough. This expectation was never formally documented or discussed with consideration of my personal or health circumstances. After filing my report, I took approved FMLA leave due to complications from surgery. During that time, HR held an unannounced call and discussed my case without proper notice—despite me expressing concerns about retaliation and its impact on my mental health. Upon my return, the environment was palpably different. In February 2025, I was terminated by the same manager I filed the complaint against—without an HR representative present. The reasons cited were vague and unfounded (such as missing a call during a state-declared emergency and a lack of ticket numbers despite no quota being set). I still haven’t received any official documentation of my termination. Given the timeline and circumstances, I strongly believe this was retaliatory and malicious. The culture within this team—especially under this particular leadership—lacked fairness, empathy, and basic professional support. My hope in sharing this is to encourage others to speak up, and for Truist to reflect on the values it claims to uphold. No employee should be penalized for prioritizing their health, asking for fair treatment, or advocating for basic workplace respect.

Benefits, work from home, stable

No career advancement, pay raises

Great pay, benefits, time off, remote work

Great distrust of upper management and their vision for the company. Made a lot of bad decisions and let go of the wrong people.

The pay is decent at least in my position

Raises are the bare minimum the company can afford to give each year and does not take into account cost of living increases. Your bonus each year will be less than the 10-15% promised because even though your end of year review marks you as exceeds expectations, in the bonus review they will put you only did 60% of the workload, so you only get 60% of your promised bonus. They do not care about personal life issues you have. Example, you just got divorced and you won custody of your child. you ask your boss to allow you to work from home for a few days to get child care set up properly. Management tells you flat out that your personal issues are not theirs and you must take PTO days instead of being allowed to work from home. The company will find any excuse to deny your usage of PTO. You are expected to know all policys and procedures without training and are still considered a SME.

Work from home, flexibility of hours

Not enough sales support representation