Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: ADP reviews | ADP jobs | ADP salaries | ADP benefits | ADP conversations
      ADP interviewsADP Client Service Representative interviewsADP interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Client Service Representative Interview

      13 Sept 2012
      Anonymous interview candidate
      Dallas, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ADP (Dallas, TX) in Sept 2012

      Interview

      I applied for the position online through ADP's website under Careers. I was first contacted by an HR Recruiter via email to set up a phone interview. The phone interview started awkward because she did not have my information readily available to her. She had to ask what I was applying for and where. She had to put me on hold a couple of times and I heard dogs barking in the background. At the end of the interview she shared she felt I was qualified for the position and requested I go to an onsite interview. Upon arriving, I was greeted by a woman who shared my interviewer was late and I was to observe an employee taking phone calls. I sat with a younger man in college who was agitated at the calls he was having to take because he wasn't new and that is the new people's job. I observed him for about 45 minutes, listening in on his calls with a head set, until my interviewer was ready for me. I first had one interviewer, and then a second one came in and I had to state a couple of things over again. They really focused on asking what type of manager I needed and reiterated the position was over 7 hours straight on the phone every day. Also asked a lot of analytical vs. instinct type questions I felt the interview went well overall; however they shared they had several people to interview and I would hear back in 5 business days. A few days later I recieved an email from the HR Recruiter they had chosen a different candidate that better met their needs. I have over 7 years in managerial experience and I think that they were concerned I would want to move up too quickly. During my interview I was told several times I would not be able to move up until I had been with the company 2 years.

      Interview questions [2]

      Question 1

      Would you consider yourself an analytical, data processing type person, a person driven on instinct, or a little bit of both and why?
      1 Answer

      Question 2

      Paint me a picture of what your perfect work atmosphere would be (team, manager, motivation, etc.) and why?
      Answer question
      3

      Other Client Service Representative interview reviews for ADP

      Client Service Representative Interview

      20 Mar 2026
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at ADP (Tempe, AZ) in Mar 2026

      Interview

      They had me do and an online pre-recorded interview then I had to pass a grammar test. Then it only took a week to hear back and schedule an in person interview.

      Interview questions [1]

      Question 1

      How do you prioritize tasks?
      Answer question

      Client Service Representative Interview

      25 Apr 2025
      Anonymous employee
      Florham Park, NJ
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at ADP (Florham Park, NJ)

      Interview

      The interview process at ADP was smooth and well-organized. The recruiter was very helpful throughout each step, providing clear communication and guidance. I felt supported and well-prepared for every stage.

      Interview questions [1]

      Question 1

      What would be the first thing I do if a client tries to escalate a situation?
      Answer question

      Client Service Representative Interview

      20 Dec 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at ADP

      Interview

      Web call with management to review the job title and duties. Asked about goals and role fit to do the job. Since we just use thirty words I Dont know what else to put

      Interview questions [1]

      Question 1

      Why do you feel you're best for this role?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Loom
      4.1★Compensation and benefits
      avatar
      Truelogic Software Solutions
      3.8★Compensation and benefits