4y
Hi there!
My name is India Bastien and I am the People Operations Generalist for AMP Creative. I oversee all things HR, People Ops, Recruiting, and Employee Development. Your review was spot on!
As a one-person HR Department, I wanted to respond and thank you for your review, all of your suggestions and observations are very true to what our process looks like currently and those improvements are already in the works!
We have added another person to our People Ops Team who is currently being trained up to support other People Ops admin duties so we can enhance and improve the recruiting process. People Ops has just recently implemented this new recruitment process and already is reviewing requisitions and creating defined, standardized interview processes.
People Ops is also currently shopping for an ATS because we recognize that the Candidate Experience has some holes in it (such as the example you gave of not knowing if you had been ghosted or not- eek! that is a horrible feeling we for sure do not want that to be part of our process).
I wanted to make sure I sent a thank you for your review since it only reinforces the areas that we need to improve and grow - that all said we are so glad to hear that your experience was a good one despite our shortcomings while we grow our team and onboard an ATS platform that will reduce the tedious and labor of recruiting manually.
Thank you for considering AMP and for leaving us a review!