I was contacted by a coordinator the day after I sent in my resume to set up a phone interview for a week later. I received an email confirmation regarding who I'd be interviewing with. A week roles around and when I answer the phone there is a man on the line when the person I should have been speaking with was a woman. She was ill so her boss filled in, which is nice, they could have just rescheduled but didn't. Interview questions were quite basic asking about experience with office products and experiences learned from past jobs. I was told that likely the next step if they were to move forward would be another phone interview. About a week later I emailed the coordinator asking where I might be in their process. She emailed me back saying that I hadn't been selected.