I applied online. The process took 5 days. I interviewed at Amazon (Cal-Ida, CA) in Feb 2020
Interview
Tell me something about yourself.
How did you hear about this position?
Why do you want to work here?
Why did you decide to apply for this position?
What is your greatest strength?
What are your strengths and weaknesses?
What do you know about this company/organization?
Other Customer Service interview reviews for Amazon
Phone screen for about thirty minutes. Asked mostly behavioral questions and situational information. Described the role and gave details on the specifics of the job. Didn't get deep into the experience side but asked general questions about experience and qualifications
Everyone was very nice. It was a three step process but I only made it to the second one because I wasnt really prepared, they made A LOT of behavioral questions which I didnt expected to be honest.
Interview questions [1]
Question 1
A bunch about the company and their values, which are a lot
My interview experience was positive and insightful. The interviewer was friendly and asked relevant questions. I felt confident, learned new things, and improved my communication and problem-solving skills during the process.
