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      Cloud Support Engineer Interview

      8 Apr 2024
      Anonymous employee
      Ottawa, ON
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amazon (Ottawa, ON) in Jan 2024

      Interview

      AWS Cloud Support Engineer Here's my personal experience: Very nice people but very long interviewing process (~5 itws, about a month) and few days preparation demanding. Do it if you really want it, if salary is incredible and you're ready to put the time for (personally I even put on hold doing new applications lol, but I'm in a special situation where I wasn't really interested in anything else), and ready to drink the Amazon kool-aid and think like Jeff Bezos (with a desk made from a refurbished door-frugality LP lol-check 1999 itw). First itw with recruiter, know more about you, your experiences, and what you expect in salary. Recruiter is very friendly and want to help you get through all the process. Second itw is technical (but you expected to answer with STAR method the behavorial questions, however if the person you're getting an itw with is not manager/etc and just engineer, you're likely to only have technical questions that don't need STAR) and have a good background in networking and OS, and globally how to troubleshoot common problems, you can find some examples in CC. If OK you then proceed to Amazon Loop which is 4/5 itws with 4/6 people involved in the activities you're applying to. Some itw can only be technical. For others, learn Amazon LPs, and find examples (you can find docs with sample questions : Amazon Consolidated AIQB) to answer LP questions (2 examples for each LP can be good). Each itwer will have an LP to ask questions for, so make sure that you can explain deeper your examples and not forget the LPs in mind. Well, LP, LP and Amazon LP kool-aid you're expected to been born with. For me, my interviewers were really nice and make sure you're confortable while professional and doing their interviewing work. I think being genuinely honest (and a genuine honest doesn't say "honestly" every 5 seconds btw) was also a key, there were quite a good bunch of questions where I answered sorry I don't know. Salary offer is probably based on your performance on Loop. Conclusion : very long itw but with nice people, do it when you really want it and ready to put the time for (without any guarantee of getting an offer). However, it's quite sad that recruitment processes so long and energy demanding are now generalized in large businesses. I don't think that allows to have the best candidates, because the best candidates doesn't need to spend so much time to not even have a guarantee to have something at end.

      Interview questions [1]

      Question 1

      - DNS records - OOT Killer - OS boot - physical logical memory - processes/threads - how to configure new PC - how to plug new device - commands to see task manager - command to see processes - command to see CPU usage - command to debug ports/requests/IO - debug ssl auth - clone a process - handshakes - git commands/restful api LP - customer obsession - bias for action and others.
      Answer question
      25

      Other Cloud Support Engineer interview reviews for Amazon

      Cloud Support Engineer Interview

      20 Jun 2026
      Anonymous interview candidate
      Herndon, VA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Amazon (Herndon, VA)

      Interview

      It was a 4 round loop. The first two rounds focused on networking and troubleshooting, plus questions about your domain. The last two rounds are just answering questions using leadership principles in STAR format.

      Interview questions [1]

      Question 1

      Tell me about a time you automated something.
      Answer question

      Cloud Support Engineer Interview

      16 Mar 2026
      Anonymous interview candidate
      Texas City, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Texas City, TX)

      Interview

      The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds

      Interview questions [1]

      Question 1

      Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
      Answer question

      Cloud Support Engineer Interview

      3 Dec 2025
      Anonymous interview candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Bengaluru)

      Interview

      It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format

      Interview questions [1]

      Question 1

      Qns on cn and os
      Answer question