I applied online. I interviewed at American Airlines in Jul 2016
No offer
Positive experience
Difficult interview
Application
I applied online. The process took 1+ week. I interviewed at American Airlines (Queen Creek, AZ) in Jul 2016
Interview
I applied online and within 5-10 days received the video interview. I study the company and possible questions. I trained the interview recording my self many times. I dressed up for a 1:1 interview, did my hair and make up. Unfortunately, I did not do good in the video interview. It was harder than I thought, I had a hard time talking to the computer, and almost did not look into the camera. I think this was my biggest mistake.
Interview questions [1]
Question 1
Tell us about a good experience in costumer service.
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.