There is a group phone interview. A week after the phone interview you will then have a group interview. Once you have been selected you receive an email as well as a phone call.
I applied online. The process took 3 months. I interviewed at American Airlines (New York, NY) in Nov 2022
Interview
The interview process is average. Proximately 4 stages. Assessment test, Interview, states codes, and final interview. The states codes more challenging because you do not get sufficient time to study.
I applied in-person. I interviewed at American Airlines
Interview
They didn’t let you know the entire process in the email. There are five stages. Don’t underestimate the voice call exam (they don’t explain anything) city code exam takes long to learn
I applied online. I interviewed at American Airlines in Feb 2020
Interview
It was intimidating and complex. Had to learn all their destinations and the abbreviations for each within a 4 day period. They test was straightforward and included a basic grammar assessment.