I applied online. I interviewed at American Airlines (Dallas, TX) in Jan 2014
Interview
applied online by Nov, after 3 weeks got an email for a video interview that should be done for 5 days only. you should wear a business attire see to it that you are really in an actual interview. it is a programmed interview so it lessen the nervousness. some questions are why AA? Tell me a time where you have to dealt with an angry customer, there was 6 questions that has been asked. after that i received an email asking me to fill up a online assessment after that i got a call asking me to go Dallas for a f2f interview. which is scheduled this February.
Interview questions [1]
Question 1
If i have a passenger that is on a wheelchair and asked me to help her go to the baggage claim area whould i offer my help?
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.