I applied through an employee referral. The process took 2 weeks. I interviewed at AnswerFirst (Davie, FL) in Oct 2018
Interview
Answer First takes pride in how the client's customers are handled and want to ensure you can execute these demands. Make your you show your ability to deliver world class customer service.
I applied online. The process took 1 week. I interviewed at AnswerFirst (Tampa, FL) in Mar 2015
Interview
Positive and direct. It gave you very indept insight into your role as a CSP and as part of the company. The process allowed you and the company to determine if you were a good fit for employment.
I applied in-person. The process took 1 day. I interviewed at AnswerFirst (Tampa, FL) in Apr 2012
Interview
Spoke with the call center supervisor. She was very friendly and forth coming. From the interview she had me take a typing test and sample call. I was told they would let me know how I did. I was notified within 24 hours that I had the job.
Interview questions [1]
Question 1
Did I have any customer service experience. How many words a minute can I type?