I applied online. The process took 2 weeks. I interviewed at Arts Centre Melbourne (Melbourne) in Aug 2018
Interview
Intense interview, with two rounds of group and then individual role play - over the top but fun! The seriousness of the interview does not translate to the actual role.
I applied online. I interviewed at Arts Centre Melbourne (Melbourne) in Mar 2026
Interview
1st Round: Asssessment Centre - Craft/Creative activities with assessors watching and taking notes. 30 people in the room split into five table groups. Creative/Mature applicants.
2nd Round: Interview - Panel with two assessors. Roleplay then questions. Rougly half the people from the Assessment Centre selected for interview.
Interview questions [1]
Question 1
Tell us about a time you disagreed with/were satisfied with your service towards/were dissatisfied with your service towards a customer? + Roleplay
It was conducted online and consisted of a series of questions like 'tell me about a time where you provided excellent customer service' or 'tell me about a time when you felt you could have done better'. They also asked what makes the customer service I provide special.
Interview questions [1]
Question 1
Tell me about a time when you provided excellent customer service.
