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      Atlassian

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      Customer Advocate Interview

      13 May 2019
      Anonymous interview candidate
      Austin, TX

      Other Customer Advocate interview reviews for Atlassian

      Customer Advocate Interview

      30 Mar 2025
      Anonymous employee
      Amsterdam
      Accepted offer
      No offer
      Negative experience

      Application

      I applied online. The process took 2 weeks. I interviewed at Atlassian (Austin, TX) in Apr 2019

      Interview

      Be prepared to be ghosted. I started with a phone screen with the recruiter. We went over my skills and why I'm looking for a new job. After that, received a written portion with mock questions that a customer would ask. A few days later, I had a phone interview with the hiring manager. About a week after that, I went into the office for a tour and interviewed with 4 different people, all 30 minutes each. I emailed the recruiter after and she said she would provide feedback for me later that week. It's been two weeks and radio silence... even after an additional follow-up email. I suppose this is a good sign because I'm not sure I'd want to work for a company that clearly doesn't value a person's time.

      Interview questions [1]

      Question 1

      Tell me about a time when a goal of yours at work didn't go as planned.
      Answer question
      9
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Atlassian (Amsterdam)

      Interview

      - first Interview with Talent Acquisition - four to five following interviews with team members from different departments and managers - Sales Play to be prepared and conducted - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

      Interview questions [1]

      Question 1

      - How would you prevent churn - How would you handle escalations - What do you contribute to the team
      Answer question

      Customer Advocate Interview

      14 Dec 2024
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Atlassian (Austin, TX)

      Interview

      The process began with a phone interview, leading to three in-person interviews. I felt like the team was transparent with me throughout the process. When I was presented with an offer from another organization, I was asked to hold off on accepting, and my manager was able to make an offer that I could easily accept.

      Interview questions [1]

      Question 1

      Understanding Atlassian's core values is crucial throughout the interview process. You will be asked which core values most resonate with you.
      Answer question
      1

      Customer Advocate Interview

      10 Jan 2024
      Anonymous interview candidate
      Manila, Manila
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Atlassian (Manila, Manila)

      Interview

      The person who conducted the initial interview didn't sound interested and made me feel like he was just doing the interview for compliance purposes. I've only been interviewed once and hopefully it isn't the case for all of their interviewer.

      Interview questions [1]

      Question 1

      Standard tell me about yourself questions
      Answer question
      2