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      Atlassian

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      Customer Advocate Interview

      8 May 2015
      Anonymous interview candidate
      Austin, TX
      No offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Atlassian (Austin, TX) in Apr 2015

      Interview

      The interview process was very seamless. I applied online and was contacted by a recruiter 3-5 days later for a phone screening. She was extremely nice, informative and welcoming throughout the entire process. After an initial phone screen, she sent me up with another phone interview with a customer advocate department head. After both of those went well, she arranged for an on-site interview. I was interviewed by a technical support engineer, 2 customer advocates, a customer advocate supervisor and the Head of Customers for Life - Americas via video conference.

      Interview questions [2]

      Question 1

      Best customer support experience?
      Answer question

      Question 2

      Go through your resume; education and work history
      Answer question
      2

      Other Customer Advocate interview reviews for Atlassian

      Customer Advocate Interview

      30 Mar 2025
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Atlassian (Amsterdam)

      Interview

      - first Interview with Talent Acquisition - four to five following interviews with team members from different departments and managers - Sales Play to be prepared and conducted - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

      Interview questions [1]

      Question 1

      - How would you prevent churn - How would you handle escalations - What do you contribute to the team
      Answer question

      Customer Advocate Interview

      14 Dec 2024
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Atlassian (Austin, TX)

      Interview

      The process began with a phone interview, leading to three in-person interviews. I felt like the team was transparent with me throughout the process. When I was presented with an offer from another organization, I was asked to hold off on accepting, and my manager was able to make an offer that I could easily accept.

      Interview questions [1]

      Question 1

      Understanding Atlassian's core values is crucial throughout the interview process. You will be asked which core values most resonate with you.
      Answer question
      1

      Customer Advocate Interview

      10 Jan 2024
      Anonymous interview candidate
      Manila, Manila
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Atlassian (Manila, Manila)

      Interview

      The person who conducted the initial interview didn't sound interested and made me feel like he was just doing the interview for compliance purposes. I've only been interviewed once and hopefully it isn't the case for all of their interviewer.

      Interview questions [1]

      Question 1

      Standard tell me about yourself questions
      Answer question
      2