n order to gain a better understanding of your skills and whether you would fit in with our current tech team, could you please answer the following questions. Please note that questions should not be answered out of a textbook or on the internet and should display a working knowledge of the topics referred to.
1) How do you install a network printer (that is a printer which is plugged directly into the network via a ethernet cable, and has no print server)
2) A users sound card isn't working, explain the things you would check and why?
3) What is DHCP?
4) What is a firewall? Why is it useful?
5) The Outbox in Outlook has mails in it which won't send, what could be the causes of this?
6) How are wireless networks secured (How do you prevent just anyone nearby logging on to them)?
7) When I send information from my computer (IP address 196.34.99.142) to another computer in England (143.29.11.12), explain the path the information follows and how it finds its way to that IP address. (From a TCP/IP routing perspective)
8) If you have a network with 1 ADSL connection and 5 computers using it, what would you use to maximise your bandwidth (with specific need that if 1 person on your network downloads something, other people can download it much quicker)
9) Whats a gateway?
10) How does email work (with reference to POP3/IMAP and SMTP)
11) A client complains that his mail is no longer working, how would you start solving this problem. Please list 3 different situations which might be happening.
12) A client calls and says "The internet is broken". What is he really saying? How would you attempt to find out the real problem.
13) Whats the difference between a public IP and a private IP
14) A user complains that their computer is just too slow, what would you check to see if you can speed it up?
15) A client asks you to implement a server based solution (either MS SBS or a Linux based platform) for their SME, what would you need to consider when implementing such a solution. In answering this question please consider their application (Software) and device (mobile phones, ipads) requirements as well as their service requirements (what are they looking to gain from having the server there).
16) A client calls in a distressed state. Their computer has just crashed with a months worth of work that needs to be presented at a meeting later in the day. The client is angry and upset as this could cost them their job. What would you need to have, and how would you use it to enable the user to recover their work and make their presentation on time and successfully.
17) What are your passions in life?
18) Why did you study/work in IT?
Linux Questions
1) What linux distributions have you used?
2) What are the root folders you would expect to find in a linux system and what do they typicall contain? (eg /var)
3) What program would you use to view a file on the command line?
4) What program would you use to edit a file on the command line?
5) What does the following do? $ cat /var/log/messages | grep err | cut -d ' ' -f 5
6) What MTA do you have experience with?