The In person interview was with supervisors and managers present. The interview was a Short process, and I found out result of the interview on site on that same day.
I applied online. The process took 2 weeks. I interviewed at Best Buy in Nov 2011
Interview
I applied online for a cashiering position on a Thursday night. Friday evening I was contacted by Person #1. I was given a small over the phone interview briefly asking about my background, experience, and offered a different position based upon my previous experience. I was then asked if I could come in for a 1:1 interview with Person #2.
My interview was for the upcoming monday at 4:00pm. I arrived promptly at 3:45pm and was told to stand by geek squad and wait. Apparently my interview was scheduled when Person # 2 was in a store meeting with other managers. I waited until 5:10pm before Person #2 came out and finally interviewed me. He apologized for keeping me so long. During the interview I was asked questions that he seemed to be reading from a script at first, but then he got more casual and asked me questions that seemed to be getting a feel for if I was going to be a good fit for interaction with everyone at the company. I was then told that he would pass me along to the next manager and if I was acceptable to him, he would call me in for an additional interview.
Two days later (Wednesday), Person #1 called me again, and asked me if I could come in for my last interview with Person #3 the next day(Thursday) at 4:00pm again for my final interview. I arrived promptly at 3:45 for my final interview and was again told to wait over by the geek squad area. There was already someone there who had his interview with Person #3 at 3:30pm. At 4:15 a 3rd person arrived for his interview at 4:30pm. All three of us stood there and waited until 6:00pm because there was again...another store manager meeting. Meanwhile, the other employees were very friendly and came up and talked to us, and all of which had informed me that this is a "tactic" Best Buy uses because all of them had to wait for at least an hour before they were interviewed. At 6:30, Person #3 finally came and pulled me into the office. I was asked the same exact questions as what Person #2 had asked me. There was no other questions as Person #2 had gone into before to get a feel for my personality. I was then informed that the job I was offered was being modified. That the store was reformatting their entire structure and wanted to know if it was okay that I do my original job AND two nights a week, stay an additional 3-8 hours to help unload trucks and put away inventory. I said I was fine with this.
Person #3 then handed me a folder with all of my new hire stuff, where to go get my drug test done (DO THIS IMMEDIATELY! DO NOT WAIT!) and an agreement for my pay. ($9.00/hr) I was also JUST THEN informed that this was seasonal and not full time. Full time status would be determined at the end of the holiday season. I was told then that my employment was contingent upon passing my drug test and background check(standard).
The next Tuesday, I was called by Person #1 again and told my drug test and background check passed and that my orientation would be Saturday morning starting at 7:00am and would end around 2:00pm. (The 7:00am to 10:00am was actually a store meeting to discuss the upcoming holidays).
OH...and just a small note...I have been working there almost 2 months now, and to this day, there has never (at least when Im there) been a manager meeting like the ones that prevented me from getting my interview done. Makes you wonder..?
Interview questions [1]
Question 1
Give me an example of a time where you went above and beyond for a customer in one of your past jobs.
Pretty easy interview. There should be two interviews. One with the department manager and then one with the general manager in the upcoming days. I received the offer from over the phone.
Interview questions [1]
Question 1
Describe a time you had to make a difficult decision at work
3 interviews. all easy. first one with direct supervisor, second one with assistant manager, third one with the general manager. all interviews were no more than 30 minutes. Dressed casual, recieved an offer on the same day as the last interview. Started working within 1 or 2 weeeks