First phone interview is simple questions about availability, job duties, what attracted you to Best Buy, past jobs. Basically everything you'd put on a resume. Then you'll have an interview with a manager and ask questions like, "what would you do if..." Or "tell me about a time when..." Regarding coworkers or upset customers. When did you go above and beyond.
Lastly you have a final GM interview where you may or may not get your job offer, based on final opinion.
Interview questions [1]
Question 1
Tell me about a time when you did not get along with a co-worker, why, and what did you do to overcome that? Hard because you need to explain a negative but explain how you made it positive (hopefully)
I applied online. The process took 1 week. I interviewed at Best Buy (Nashville, TN) in Jan 2022
Interview
Very streamlined Process, In-Person with general manager, General Interview questions but also a lot of sales experience questions and overall sales philosophy. My GM asked a lot of personal life questions too about my current job, lifestyle, and how bestbuy can benefit me outside of work.
I applied in-person. The process took 5 days. I interviewed at Best Buy (Austin, TX) in Aug 2021
Interview
Interview basic questions, looking for confidence when speaking of your way to build relationships with clients and associates, what skills you can provide to help others grow. Role playing will be involved so be prepared to selling scenario involved. Selling a pen basics.
Interview questions [1]
Question 1
A time you learned you something that did not pertain to your role, to be able to reach another person.?
I applied online. The process took 3 weeks. I interviewed at Best Buy in Sept 2018
Interview
Three stages - first was a call was a screening of sorts. The second was an actual interview with the person who I'd report directly to, and the final interview was with the GM.
Interview questions [1]
Question 1
Describe a time when you went out of your way to help a customer. What was the situation and what did you do?