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      Customer Service Specialist Interview

      7 Apr 2011
      Anonymous employee
      Beaverton, OR
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Best Buy (Beaverton, OR) in Jul 2009

      Interview

      A week or more after applying online, I recieved a phone call that consisted of a very short phone "interview". The only questions I can remember being asked were "Why do you want to work for Best Buy?" and "What electronics are you interested in? What dept. would you want to work in?" After that, they scheduled me an interview for a later date. I arrived to the interview. I suggest dressing nicely, but at this store, they'll hire almost anyone. Eventually I was greeted by my first interviewer and sat down in their meeting office in the back of the store. I was asked some scenario questions, asked why I wanted to work there, and my favorite, "How would you describe good customer service?" He was grumpy and told me they'd call me if I qualified for a second interview. They called me again a day or so later for the last interview (geez). I showed up and had a short interview with the General Manager, who asked me a lot of repeat questions. He then offered me a job.

      Interview questions [1]

      Question 1

      How would you describe good customer service?
      1 Answer

      Other Customer Service Specialist interview reviews for Best Buy

      Customer Service Specialist Interview

      10 Dec 2024
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Best Buy (Atlanta, GA)

      Interview

      Traditional Interview process Phone call to set up interview 1-2 Interviews (to meet your Direct supervisor and Manager ) prepare for at least 10 questions each interview Professional dress or attire

      Interview questions [1]

      Question 1

      Typical Interview Questions. Make sure you come prepared to speak about your goals , what you bring and how would you
      1 Answer

      Customer Service Specialist Interview

      28 Jun 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Best Buy

      Interview

      The interview process at Best Buy was very welcoming and straightforward. They focused on understanding why I wanted to work there and my involvement in technology. The interviewers were friendly and seemed genuinely interested in my passion for tech and customer service. It was clear they value employees who are enthusiastic about technology and eager to contribute to their team.

      Interview questions [1]

      Question 1

      How do you stay updated with the latest technology trends?
      Answer question

      Customer Service Specialist Interview

      11 Mar 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Best Buy

      Interview

      I interviewed with the department manager, and then I interviewed with the General Manager. I was hired after the 2nd interview as a seasonal customer service specialist at Best Buy.

      Interview questions [1]

      Question 1

      They asked about my customer service experience.
      Answer question