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      Customer Service Representative Interview

      9 Jan 2018
      Anonymous interview candidate
      Saint Louis, MO
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Block (Saint Louis, MO) in Dec 2017

      Interview

      I applied on December 9th .. received the follow up email to complete the 3 questions, was then followed by a mock call which went excellent. Was offered to come into a face to face interview on the 19th. It went great if you ask me. I went through all three rounds. The interviewers were impressed with my resume and responses to the questions. Other candidates didn’t make it to all three rounds which I thought was an excellent sign. Security advised me if I made it through all three rounds I’d be offered the job. January 7th I received the denial letter. January 7th to be clear. No feedback or anything. I personally know a candidate who was offered a position who doesn’t even have transportation to the job. If I was offered the opportunity to do the interview again, I honestly don’t know what I’d do differently. I don’t know what they’re looking for in a candidates. As I was reading the reviews I noticed that this is a very frequent occurrence. Good luck with your interviews!

      Interview questions [1]

      Question 1

      Same interview questions as the one on reviews
      2 Answers
      1
      avatar
      Block response
      8y
      Thanks for coming in and taking the time to interview with us in Saint Louis! We’re sorry to hear that you did not have a positive experience after finishing your interview process. If you are still interested in receiving feedback, we encourage you to follow up with your recruiter.

      Other Customer Service Representative interview reviews for Block

      Account Manager Interview

      18 Jul 2024
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Block

      Interview

      Pretty easy interview process. There was an initial screening with recruiter then two interviews with the hiring manager and director. Asked questions about previous job history and did a mock sales call.

      Interview questions [1]

      Question 1

      How would you sell me on running when you know I hate it?
      Answer question

      Account Manager Interview

      23 Jan 2025
      Anonymous employee
      Sydney
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Block (Sydney) in Jul 2024

      Interview

      Good process, 5 interviews in total. First is with hiring manager, second to fourth is with the team and fifth is a presentation with hiring manager and other staff member. Overall very friendly and easy.

      Interview questions [1]

      Question 1

      Present on the following situation with a Square Seller
      Answer question

      Account Manager Interview

      23 Jun 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Block

      Interview

      Was contacted originally by a recruiter, and then had a phone screen interview. After that was two additional interviews - one phone interview with the DM and another via video.

      Interview questions [1]

      Question 1

      Mostly standard interview questions about your experience. They were very interested in a candidate looking for a career with Square, and seemed to really want you to already be very interested in the company.
      Answer question

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