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      Customer Success Manager (CSM) Interview

      13 Feb 2022
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Block (San Antonio, TX) in Jan 2022

      Interview

      The interviews were insightful and in-depth! Two Panel style interview the questions that were asked are spot on. I love the fact that the recruiter was so involved where we had prep sessions before each interview occurred.

      Interview questions [1]

      Question 1

      The question varied so during the process it’s based upon a list of questions I’m sure.
      Answer question

      Other Customer Success Manager (CSM) interview reviews for Block

      Customer Success Manager (CSM) Interview

      10 Apr 2026
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through other source. The process took 5 weeks. I interviewed at Block (Los Angeles, CA) in May 2025

      Interview

      applied via linkedin and had a recuriter reach out a few weeks later and then we had the first call scheduled and had a phone screen and then i was able to speak to the team and to the team lead

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