Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CAA Club Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: CAA Club Group reviews | CAA Club Group jobs | CAA Club Group salaries | CAA Club Group benefits
      CAA Club Group interviewsCAA Club Group Customer Services Representative interviewsCAA Club Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Services Representative Interview

      5 Mar 2015
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at CAA Club Group

      Interview

      Apply online and Took four weeks. First online interview and then face to face interview with manager. ask: why should we hire you? Why did you your last job? what is your expected salary? what do you know about CAA?

      Interview questions [1]

      Question 1

      How do you treat difficult people?
      Answer question

      Other Customer Services Representative interview reviews for CAA Club Group

      Customer Services Representative Interview

      8 Jan 2017
      Anonymous interview candidate
      Thornhill, ON
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CAA Club Group (Thornhill, ON)

      Interview

      Applied online, did a brief phone interview with the HR lady a week or two later who invited me for the in person interview which lasted around half an hour and consisted of the HR rep and the sales supervisor. If the interview goes well, they will extend a conditional offer of employment based on the successful completion of a credit, criminal and reference check. CAA hires a third party called Backcheck to perform these checks. Also CAA recently added a new component to their hiring process where they not only look at your credit report but your overall score as well so if its not good they will revoke their conditional offer of employment.

      Interview questions [1]

      Question 1

      Walk us through your resume Tell us about your previous work experience- then specifies with sales and sales goals Did you have any rewards for meeting sales goals? Were you paid commission? Have you worked in a commission environment? What did you like and dislike about your sales job or previous job? What does customer service mean to you? How would you communicate with someone who speaks broken English? What is more important- good customer service or meeting sales goals? (Hint: Sales goals) What plans do you have after you graduate? How do you manage work and school? Tell me about a time you dealt with an angry customer? If I hire you, what are your goals in the first month? What skills do you bring to the table? Why CAA? Why did you apply for this position? What do you like about it? Where do you see yourself in five years? If a tree falls in a forest and no ones there to hear it, will it make a sound? (joking) Do you have any questions for us?
      Answer question
      8

      Top companies for "Compensation and Benefits" near you

      avatar
      Self Employed Womens Association
      3.9★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.