Took one week to process after applying online one week. Before telephone interview they would sent an email to schedule the interview. After that it took one week for the second interview.
Interview questions [1]
Question 1
what's your strength and weakness?personal behavior. Why you choose cibc ? Why do you want to apply this position?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Interview questions [1]
Question 1
How would you approach on specific customer problem etc