I applied through a recruiter. The process took 1 week. I interviewed at CIBC in Jan 2024
Interview
Interview process was strightforward, Met with a great HR Recruiter that reached out and recommended me a position that would fit my skill level. Second interview highlights more specific sales related questions
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Interview questions [1]
Question 1
How would you approach on specific customer problem etc
