Two stages of the interview. The first one was online, and the second was in-person. the questions for both interviews were quite similar, they just changed the words up but you are really providing the same answers you said during the first interview
Interview questions [1]
Question 1
Tell me about a time where you delivered exceptional client service in the past
I applied through an employee referral. I interviewed at CIBC
Interview
Overall, the conversation felt balanced and gave me a good sense of the company culture. A more intense, detailed stage where the candidate may meet team members, department heads, or senior leadership to assess deep role fit and "cultural add".
Interview questions [1]
Question 1
When was the time you received excellent customer service. What would you like to implement from that scenario.
I applied through an employee referral. The process took 2 weeks. I interviewed at CIBC in Jul 2025
Interview
Good interview, asked basic questions about my skills and fit into the role, more geared towards people who have direct experience with financial services and products. Interview lasted about 1 hour
Interview questions [1]
Question 1
What is your opinion on the importance of being equipped technologically for this role
I applied online. The process took 2 weeks. I interviewed at CIBC (Coquitlam, BC) in May 2025
Interview
I attend a virtual on camera interview over MS Team. The interviewer first checked my identity and personal information. Then asked a few questions regarding to my working experiences. Then I asked daily tasks and career path of this position. She also asked salary expectation.
The whole process is smooth and only takes about 15 mins. Then she said the result will send to me after discussion.
